Job Description

The purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.
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Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society. Established in June 2022, Dentsu Creative is integrated with dentsu's Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.
Role Purpose
As Account Manager you'll liaise closely with our clients throughout their creative campaigns, and be the main day to day client contact. As Account Manager, you'll also help to support your wider account team to drive revenue growth by building upon these client relationships. Your effective communication and interpersonal skills and client rapport will help you succeed as an Account Manager.
Responsibilities
ClientsUnderstand the Client's business, their marketplace and their key objectives Keep updated on the Client's marketplace through competitor reviews and reading Develop strong working relationships with Clients Ensure Client needs are met quickly, efficiently and completely Help in development and presentation of proposals to Clients Ensure regular competitor reviews are conducted and presented to Clients Take creative/artwork comments from Clients, discussing with AD/CD when appropriate

TeamKeep SAM/AD updated on the status of all current Client projects Ensure quarterly personnel reviews take place for any direct reports Monitor personal development programmes for direct reports Mentor, manage and nurture any direct reports Help in recruitment of account execs for the team Attend and input at weekly team update/status meetings

CreativeWrite creative development briefs, obtain appropriate approvals and brief teams with SAM/AD Question/understand creative work, ensuring highest standards are maintained Check all copy/visuals before presentation to the Client (ensuring copies are taken) Present (with AD/CD) creative work to Clients

Media, planning, studioWrite briefs for studio/production - obtain relevant approvals and brief teams with AD Question and fully understand response to above before presentation to Clients Attend and input at weekly creative/studio Agency WIP meeting

What you bringExperience in client relationship management Strong creative awareness Understanding of creative processes and associated techniques - ideally including digital platforms and user experience Have a focus on results and performance, and be able to apply those learnings to future projects Have strong attention to detail and awareness of budgetary constraints Commercially aware; monitoring profitability and maintaining accurate projections for assigned accounts Be solutions orientated, with strong problem-solving skills Be highly organised Be able to build strong working relationships both externally and internally

Working with us
Joining Dentsu Creative, you will be part of a creative network, delivering ideas at the intersection of brand, culture, and commerce. In an age when brands are built and grown in altogether new ways we espouse humility alongside practical flexible problem solving.
On your journey you will partner with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.
We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.
We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

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Location:
London
Brand:
Dentsu Creative
Time Type:
Full time
Contract Type:
Permanent