Job Description

We are looking for an Account Manager to join our team to work with us managing trailer and marketing campaigns for our studio clients. This role is fundamental in delivering global campaigns across multiple platforms and channels. We are looking for someone who can provide top quality customer service and is technically savvy, with background in localisation, content creation, and the delivery of Online and Digital Cinema formats. To be successful you will need to be an organised, self-starter who thrives in a fast-paced and dynamic environment.

Key Responsibilities

Day-to-day management of trailer assets. Point of contact for clients, acting as an extension of the team and nurturing a strong, professional relationship built on trust. Work closely with EIKONs Client Services team in both London and LA to maintain consistency and continuity throughout. Respond to client queries accurately and efficiently. Collaborate with internal teams, including localisation, VFX, technology and software, relaying queries to external vendors and the client, promptly resolving issues. Place and monitor orders in EIKONs work order systems. Manage production schedules and provide status updates. Schedule and manage translators for subtitle deliverables across various formats. Receive translations for graphic localisation and facilitate the approval process. QC assets. Billing, reporting and all associated administrative tasks.

Skills and Attributes

Exceptional written and verbal communication. Excellent interpersonal skills and ability to relate to people on all levels. Ability to work in a face-paced environment to tight deadlines. Creative thinker always looking to improve workflows and solve problems. Can-do attitude, willing to get involved wherever needed. Meticulous, highly organised, and able to adjust priorities as circumstances change.

Minimum Qualifications

2+ years in post-production, localisation experience. 1+ years client services experience. Knowledge of technical specifications of Online and/or Digital Cinema file formats and localisation workflows.

The role will be based at our Soho, London premise. Working hours are 9:30am to 6:00pm; however, the candidate should be willing to work outside of these hours based on business requirements.


Candidates must be authorised to work in the UK, please note we are unable to sponsor, or take over the sponsorship, of any employee VISAs at this time.