Job Description

Description

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About NORSTELLA:

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker--and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle --and get the right treatments to the right patients at the right time.



Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:



Citeline - accelerate the drug development cycle Evaluate - bring the right drugs to market MMIT - identify barrier to patient access Panalgo - turn data into insight faster The Dedham Group - think strategically for specialty therapeutics


By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

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Division:

Primal Pictures is the world's most medically accurate and detailed 3D graphic rendering of human anatomy. With benchmark anatomy, physiology and clinical content we are widely accepted as the best in class and used by thousands of health science educators, students and practitioners worldwide to teach, learn and practice. Primal Pictures 3D anatomy model, built using real scan data from the visible human project, has been carefully segmented to create an unparalleled level of detail and accuracy. All of the content within this program has been verified by qualified anatomists and by a team of external experts for each body area

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The Role: Account Manager

In this role you will do the following:

Lead and grow direct sales of Primal Pictures products across the UK & Ireland, focusing on academic institutions, healthcare education providers, and clinical markets. Drive profitable revenue growth by developing strategic relationships with key accounts and identifying new business opportunities. Manage the full sales cycle: from prospecting and lead generation to closing deals and post-sale account management. Collaborate with internal teams to ensure smooth onboarding, customer satisfaction, and long-term retention. Provide regular sales reporting, market insights, and performance updates to support business planning and decision-making. Represent Primal Pictures at relevant industry events, conferences, and customer meetings to build brand awareness and deepen market engagement.
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Responsibilities:

Drive Direct Sales Strategy and Execution:

Define and implement a strategic direct sales plan for the UK & Ireland to meet and exceed revenue targets. Collaborate with the Head of Sales to align regional strategy with global objectives, adapting plans as needed to respond to market dynamics. Develop and maintain strong relationships with key academic and clinical institutions to promote Primal Pictures products and solutions. Own a portfolio of direct accounts, ensuring high levels of engagement, satisfaction, and growth. Proactively identify and pursue new business opportunities through targeted prospecting and market segmentation. Manage a robust sales pipeline, ensuring accurate forecasting, timely reporting, and clear visibility of opportunities and risks. Maintain up-to-date customer and opportunity data in the CRM system to support effective sales operations and decision-making. Provide regular updates to Sales Leadership on pipeline development, account strategy, and performance against targets.

Account Development and Customer Success:

Cultivate long-term relationships with customers, acting as a trusted advisor to support their evolving needs. Lead contract negotiations, including product selection, pricing, and terms, ensuring alignment with business goals. Collaborate with internal teams (Marketing, Product, Customer Support) to deliver seamless onboarding and ongoing customer success. Represent Primal Pictures at industry events, conferences, and customer meetings to enhance brand visibility and deepen market engagement.

Market Intelligence and Collaboration:

Stay informed about market trends, competitor activity, and customer feedback to inform strategy and product development. Work closely with Marketing to develop tailored campaigns, sales collateral, and training materials that support direct sales efforts. Share insights and feedback with cross-functional teams to continuously improve customer experience and product-market fit.

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Qualifications:

Highly competitive and results-driven Self-starter; self-driven Able to define and/or contribute to strategy and lead implementation Decisive and able to evaluate alternatives and options in decision making process Ability to articulate complex solutions in a simple and coherent manner Powerful verbal and written communication Thrive in fast-paced and changing environment Passionate, positive and enthusiastic Outgoing, confident and engaging Capable and comfortable challenging the status quo Self-critical and capable of handling rejection Able to take-on-board constructive insight and feedback Preferable experience of working with academic organizations and partners Well organized with a background in sales and marketing where you have managed a high volume of sales orders with the associated reporting requirements.

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Travel: 30%

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Location: UK - Hybrid/Remote

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Our Guiding Principles for success at Norstella:

01: Bold, Passionate, and Mission-First

02: Integrity, Truth, and Reality

03: Kindness, Empathy, and Grace

04: Resilience, Mettle, and Perseverance

05: Humility, Gratitude, and Learning

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Benefits:

25 days annual leave, 4 days for volunteering and a personal day 5% pension match Group Life Assurance (100% employer funded) Group Income Protection (100% employer funded) Other voluntary benefits such as: Dental, Cash Plan, PMI Excess Cover, Health Screening & Critical Illness


The expected base salary for this position ranges from 40,000-43,000.00 plus commissions. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.



Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.



Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.



All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: ApplicationHelp@norstella.com.