Job Description

We are seeking a motivated and detail-oriented Account Manager to build and maintain strong relationships with our clients. The Account Manager will serve as the main point of contact, ensure client satisfaction, and help drive long-term business growth by identifying opportunities and resolving issues efficiently.

Key Responsibilities

Serve as the primary point of contact for assigned client accounts Build and maintain strong, long-lasting customer relationships Understand client needs and provide appropriate solutions or recommendations Manage account onboarding, renewals, and ongoing support Coordinate with internal teams (sales, operations, support) to meet client expectations Monitor account performance and ensure deliverables are met on time Identify opportunities for upselling or cross-selling products/services Handle client concerns professionally and work toward timely resolutions Maintain accurate records of client interactions and account activity
Qualifications & Skills

Proven experience as an Account Manager, Customer Success Manager, or similar role Strong communication and interpersonal skills Excellent organizational and time-management abilities Ability to manage multiple accounts simultaneously Problem-solving mindset with attention to detail Proficiency with CRM tools and Microsoft Office (or similar software) Bachelor's degree in Business, Marketing, or a related field (preferred, not always required)
What We Offer

Competitive salary and performance-based incentives Opportunities for professional growth and career advancement Supportive and collaborative work environment [Benefits such as health insurance, paid time off, flexible schedule, etc.]
How to Apply

Interested candidates should apply through Indeed with their resume. Selected applicants will be contacted for the next steps.

Job Types: Part-time, Temporary, Fixed term contract

Pay: 30.15-50.59 per hour

Benefits:

Flexitime Work from home
Work Location: Remote