Job Description

Account Manager

Location:

Sawbridgeworth

Package:

Negotiable + Benefits

As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth.

Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues.

The Day To Day:

Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines; Ensuring records are fully and properly maintained on Goldmine database; Development of relationships by ensuring face to face meetings are held. Training of clients on basic policy administration; Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations; Timely negotiation of client renewals in accordance with compliance guidelines; Working with new business team to identify target companies and grow sales; Managing and developing underwriter and other professional relationships; Provide management information on renewals on a timely basis; Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events; Adhere to Xenia policies; Refer any matter beyond the level of an individual's experience or authority to their line manager; Complete a minimum of 15 hours of continuous professional development annually.

The Rewards:

A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications)

About You:

2+ years experience in Trade Credit Insurance Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals You'll be able a natural communicator working with colleagues and insurer partners at all levels. Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
Job Types: Full-time, Permanent

Benefits:

Company pension Employee stock purchase plan On-site parking Referral programme Work from home
Work Location: In person