Job Description

Job Purpose

To support the Commercial Director in developing & maintaining SEKO UK`s activity with selected specific key accounts. Manage all aspects of SEKO`s relationship with the account(s) to achieve optimum business retention and development.

Key Duties and Responsibilities

Produce/ update tariffs and rate sheets at start of each month or as required. Travel, as necessary, to meet SEKO offices, customer offices & customers to establish & maintain systems & procedures Participate in Account Management, Operational & SEKO Cross divisional forums to identify new areas for customer development and deployment Engagement with SEKO product owners to keep in touch with market conditions in relation to customers business with SEKO. Create global Standard Operating procedures Agree Key Performance Indicators with customer , measure and evaluate Identify trends/problems/potential solutions Agree problem escalation process with customer Produce / review reports & data. Identify possible new revenue streams from existing customers Document, review/ progress and finalise all agreed customer deliverables Deliver target profit margins and year or year growth objectives. Engage with customer debtor reports and query logs and where appropriate intervene and aid the process of on-time payment Build network relationships at the required levels within the customers organisation

Skills and Experience

Experience working in Freight forwarding Strong communications skills Team Leadership ability Business/ Commercial Acumen Relationship Management ability Strategic Vision and Planning skills Problem solving Cultural empathy Selling skills Self motivation Project management Intermediate to Advanced excel, word & PowerPoint skills
Job Type: Full-time

Benefits:

Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Private medical insurance Referral programme
Experience:

Freight Forwarding : 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person