Job Description

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestle, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.


WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

What does an Account Manager do at Hogarth?

As part of the Client Services Department, you play a key role in the business and are integral to the smooth running of your account. You will be required to have a good understanding of all areas of the business and be responsible for managing small to medium projects from brief to final delivery on time and budget. You will be client focused and require good communication, organisation and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability.

What does a Account Manager do at Hogarth, on the TJX account?

You will be working within the TJX Activation Account team, implanted onsite working directly with the client within a wider TJX Creative team. You will attend TJX office in Watford twice a week. You will deliver small to medium projects, working with TJX's onsite in-house creative team. You will be responsible for managing small to medium projects from briefing to final delivery, ensuring that TJX stakeholders, clients and agencies, adhere to set timings to ensure a timely delivery of all projects. You will be working on a range of channels including but not limited to Campaign Management, Print, Digital and Social.

Client management responsibilities:

Immerse yourself in the client's brand and offering Prepare client proposals for small to medium projects, under guidance where necessary Present and deliver creative work appropriately - take ownership of your work and ensure best in class delivery of work to a high standard Provide weekly status reports, accompanied by a meeting or call as per client needs Provide agendas and detailed contact reports following all client meetings Set and manage client expectations, deliverables and timeframes for your projects Escalate all serious client issues to your line manager (SAM/AD) immediately and recommend solutions wherever possible Contribute to identifying areas for improvement of existing workflow and processes which could benefit Hogarth and/or the client Build strong day to day relationships with all clients and agency stakeholders - communication is key Support in identifying training requirements and opportunities for clients to ensure their adherence to processes and improve workflow

Project Management responsibilities:

Co-ordinate between all relevant parties, this might be internally within the client TJX, internally within Hogarth or with other agencies and 3rd party partners of TJX. Consistently deliver against all contractual obligations including SLAs and KPIs for your projects Manage small to medium client projects from brief to delivery ensuring final materials are on time and of the highest quality Follow agreed workflows and utilise relevant project management tools that the client uses - Workfront. Ensure clear division of responsibility for appropriate files at each stage of the project Where project managers/producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc. Manage, monitor and update all timelines and set realistic expectations with stakeholders Monitor internal workflows, contribute to identifying areas for improvement and make recommendations Ensure Schedules, technical specs and copy dates are obtained and correct, report any delays to your line manager (SAM/AD) and/or TJX BAM Check all materials (PDFs, emails etc.) and ensure quality control procedures have been followed before sending to clients Keep your line manager (SAM/AD) and/or TJX BAM updated on status of projects Collate any information needed for input to client reports and presentations Help organise, attend (if required) and minute meetings Manage your workload effectively and highlight to your line manager if support is required to ensure successful completion of a project Provide administrative support to the team as required

Reporting lines and key stakeholders

This role reports to a Senior Account Manager with support from the Account Director, but you will work directly with a client lead contact, Brand Activation Manager, on projects for a specific area they manage.



You will work closely with Creative, Digital and Production teams.

Requirements

Strong time management and prioritisation skills within a fast-paced environment Great attention to detail Can do attitude and an ability to work under pressure Strong interpersonal and proactive communication skills Fluent oral and written English, other languages desirable Highly organised, detail oriented and client focused Team Player Quick learner when it comes to different softwares Strong IT literacy, including Word, Excel, PowerPoint/Key Note Strong numeracy skills Some experience in managing and servicing multi market accounts in the retail space Experience working in Creative, Branding, Social, Digital or Print production Experience with creative adaptation briefs

#LI-JD1 #LI-Hybrid

Our Hogarth Values:

Hands on

No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project-big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

Honesty

We are real and authentic - with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.

Heart & Soul

We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" --because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.

Happy Family

Creating a space where everyone feels valued-even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

Hungry

Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact

careers@hogarth.com

if you need the job advert or form in another format.


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