Job Description

We are a busy, long standing, firm of accountants, business and tax advisers in Wimborne, Dorset. This is an exciting long-term opportunity for you to join our dynamic team at the heart of our business to take ownership of a varied and pivotal role.

The job is interesting, stimulating, and will suit someone who can multi-task with a good ability to prioritise work.

The successful Accountancy Practice Administrator will be expected to:

Have a strong working knowledge of various office systems (previous experience within the accountancy/professional services sector providing admin support would be advantageous but not necessary).

A friendly and professional approach with high attention to detail.

Confidence in liaising with clients, directors, and external service providers.

A welcoming and professional team environment.

Flexible working (when cover available).

Holiday purchase option.

Company pension.

Free parking and working in a brand-new modern office.

Opportunity to take ownership of a broad and valued position within the business.

Career stability within a reputable and established accountancy practice.

Key duties and responsibilities include

Administration of workflow systems.

AML checks and processing.

Assistance with client onboarding tasks.

Assisting in client payment monitoring and contact.

Responding to emails.

Generally assisting technical staff with contacting clients, logging documents etc.

Answering, screening, and directing phone calls.

Scanning, distributing and electronically filing incoming post.

Other general administrative duties.

Client Services:

Monitor client satisfaction and promote improvements.

Build and maintain relationships to drive the business forward.

Must have:

Strong administration, organisational and time management skills.

Proficient in Microsoft Office.

Ability to manage a changing environment and focus on the firm's goals.

Excellent verbal and written communication skills.

Ability to work independently in a highly organised way to manage multiple tasks and requests.

Friendly and welcoming manner with professional presentation.

A willingness to work with others and respect their views.

Expected characteristics:

Great attention to detail and accuracy.

Readiness to learn, show initiative and be a proactive team player.

Positive attitude.

Engaging personality.

Common sense approach to tasks, recognising the importance of processes and required outcomes.

Be a key member of the team.

Role status:

Full time but reduced hours considered

Permanent.

Office based.

Standard hours are 37.5 hours per week - (9am to 5pm) for full time working.

Competitive salary based on skills and experience.

28 days holiday (inc. bank holidays) for full time working.

We are keen for a quick start.

Summary:

If you are looking for a role within a forward-thinking business and if you have excellent communication skills and can multitask this job is for you!

Job Types: Full-time, Permanent

Pay: From 23,810.00 per year

Benefits:

Company pension Free parking
Language:

English (required)
Work Location: In person