Job Description

The role

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Accounts Administrator

Circa 23,500 Salary (dependant on experience)

Full Time

6 Month Fixed Term Contract (with the possibility for the role to become permanent)

Location: Stamford

5 Days Per week, 9:00- 17:15 (45 minutes for Lunch)

Introduction to NFU Mutual

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.

About the Agency

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.



An exciting opportunity has now arisen within the Stamford Agency.

About the role:

We have an excellent opportunity for an organised and proactive Accounts Administrator to join our friendly and professional team at NFU Mutual Stamford.

Working closely with the Agency team, you will play a key role in ensuring the smooth running of our office's financial and administrative processes. This position is ideal for someone with strong attention to detail, excellent communication skills, and a passion for delivering outstanding customer service.

Key Responsibilities:

Develop and sustain effective working relationships with customers, the Agency team, and relevant NFU Mutual staff. Process and despatch renewal documentation accurately and in line with NFU Mutual standards. Implement customer money collection and processing procedures to meet NFU Mutual's key financial requirements and credit control policy. Maintain accurate and up-to-date records in accordance with NFU Mutual's compliance and data management standards. Manage and maintain the Agency's office supplies to ensure smooth day-to-day operations. Produce correspondence and documentation to required timeframes and quality standards. Provide administrative support to the Agent and wider team as needed, including ad hoc projects or duties assigned by the Agent or Senior Agent.

About you

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Highly organised with strong attention to detail and accuracy. Confident communicator, both written and verbal. Able to manage multiple tasks and work effectively under pressure. Proficient in Microsoft Office applications (Word, Excel, Outlook, CRM). Previous experience in an administrative, finance, or insurance role would be advantageous but not essential, as full training will be provided.

Benefits

When you join our team, you can expect a supportive positive culture and an attractive range of rewards and benefits including:

23,500+ starting salary depending on experience. Pension scheme contributions Contractually we offer 23 days annual leave plus bank holidays. But in addition to that we offer 2 days additional leave during Christmas week which does not come out of the holiday allocation Rewarding longevity, in addition to annual salary reviews we increase your holiday entitlement. This will increase by 2 days after 5 years service and 5 days after 10 years Comprehensive on-going training and personal development

Please apply in writing with CV and covering letter to: Emma_Westley2@nfumutual.co.uk

Closing date for all applications: 8th December 2025.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.