We are seeking a detail-oriented and proactive Accounts Assistant to join our finance team. This role is crucial in supporting the day-to-day financial operations of the organisation.
Fixed Term Contract - Maternity Cover
Key Role Responsibilities
Providing exceptional customer service to landlords and tenants
Managing lettings enquiries via phone, email, and in person.
Responding positively to customer queries and complaints, identifying and undertaking appropriate action.
Processing tenant receipts and managing landlords accounts and payments.
Processing, reconciling and refunding of tenant deposits.
Processing of supplier invoices and preparation of payments runs for review.
Processing sales invoices for sales and lettings departments.
Reconciling bank accounts and maintaining cash flow records.
Chasing outstanding rent arrears following rent collection procedures in meeting property targets.
Raising purchase orders in accordance with procedures.
Ensuring tenant refunds are completed in a timely manner and in line with company policy.
Other administrative duties as requested by the Finance Manager/Director.
Key Relationships
Reporting directly to finance manager.
Onsite Team Members in sales and lettings departments.
Knowledge & Qualifications
Good level of general education. Minimum grade C in GCSE maths and English.
Proficient in the use of Microsoft office packages including Word, Excel and Outlook, knowledge of sage line 50 an advantage (Training to be provided on in house systems).
Experience & Skills
A positive attitude with the ability to work well in a team.
Excellent communication skills, both written and verbal.
Excellent organisation skills with the ability to multi task and prioritise.
Numerical skills necessary to complete the above activities.
Flexible approach to work and adaptable to thrive in a changing environment.
Job Types: Full-time, Part-time, Temporary, Fixed term contract
Contract length: 14 months