Responsible for the effective and timely collection of monies from customers through following established procedures and building great working relationships with customers. You will support several functions within the Accounts Receivable process along with assisting with period end reporting as and when necessary.
Key Accountabilities
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To pro-actively identify issues and escalate when required.
Promptly and accurately post and allocate cash on the system.
To be responsible for chasing debt by telephone, e-mail and letter, through to collection as required.
Be proactive in resolution of any queries, dealing with both internal and external customers.
Deal with high volume debit notes on a daily basis to ensure they are processed efficiently and effectively.
Provide clear and up to date account status to the Operation / Lead/AR Manager as required.
Maintain a current knowledge of AR including cash allocation, discounts and rebates, credit management and credit application process.
The Right Person
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Demonstratable experience in credit collection skills.
Strong computer literacy, preferably with experience in D365.
Excellent communication skills.
Ability to manage own workload within set targets.
* Strong attention to detail.
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