Job Description

Zip Water is a global leader in providing advanced drinking water solutions, including filtered boiling, chilled, and sparkling water.


We are currently seeking a Accounts Receivable Associate to join our team.


This role reports to the AP and AR Manager (Credit Control & Relationship Management) and is responsible for executing general accounts receivable activities related to credit management and relationship management.


As the AR Associate, you will be a motivated and improvement focused individual, who possesses planning & organisation, customer service, operational, communication and interpersonal skills.


Key Responsibilities:


Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
Ensuring timely cash collection and recording of customer debt.
Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
To maintain accurate administration of customer account and case notes.
Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
Generate and send out customer invoices and statements.


In this position, you will collaborate closely with other departments to address customer inquiries, ensuring a positive customer experience while adhering to accounting principles.


Requirements


The ideal candidate will have:


A background in accounts receivable or general accounting.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office, particularly Excel.
Experience with accounting software or ERP systems.
Attention to detail and accuracy in data entry and reporting.
Strong oral, negotiation and written communication skills
A proven track record of providing strong customer service


If you are driven, organised, and looking for a new challenge, we would love to hear from you!


Benefits


25 days annual leave plus the option to buy additional holiday days
Enhanced maternity, paternity and grandparent leave
Life Assurance
Company seasonal events
A market leading company pension
Employee rewards and discounts through Perks at Work
Culligan product discounts
Opportunities for career progression across the wider Culligan Group
Option to join Health Care Cash Plan
24/7 access to Employee Assistance Programme through Health Assured and well-being programs