Job Description

About Us

Charles Hope Apartments is a rapidly growing provider of premium serviced apartments across the UK and internationally. We focus on delivering exceptional guest experiences and operate with a digital-first, cloud-based approach.

We're seeking an experienced Accounts Receivable Bookkeeper to join our remote Finance team. You'll be responsible for invoicing, payment collection, reconciliation, and credit control--ensuring timely and accurate financial processes.

Key Responsibilities

Generate and issue accurate invoices in Xero for bookings.

Monitor and follow up on aged receivables via email and phone.

Reconcile payments and bookings between Xero, PMS and payment gateways.

Respond to customer billing inquiries and resolve disputes professionally.

Produce accounts receivable and cash flow reports.

Collaborate with Reservations team to align bookings and billing.

Onboard new corporate clients into the PMS and set invoicing rules.

What We're Looking For

Essential:

5+ years of experience in Bookkeeping, Accounts Receivable, Finance Assistant roles.

Proficiency with Xero (invoicing, reconciliation, reporting).

Strong communication and time management skills.

Ability to work independently in a remote setup.

Desirable:

Hospitality or serviced apartment experience.

Knowledge of UK VAT rules for accommodation.

Familiarity with PMS (e.g., Elina) and tools like Dext.

What We Offer

Remote working with flexible hours.

A supportive and collaborative team environment.

Access to serviced apartments for personal stays (subject to policy).

Competitive salary based on experience.

Experience Required:

Xero: 5 years (required)

Location Requirement:

United Kingdom (required)

Apply today and be part of a growing finance team supporting a modern, guest-focused hospitality brand.

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Job Types: Full-time, Part-time, Permanent, Freelance

Pay: 28,000.00-30,000.00 per year

Expected hours: 30 - 40 per week

Benefits:

Company pension Flexitime Health & wellbeing programme Work from home
Schedule:

Monday to Friday
Experience:

Bookkeeping: 5 years (preferred) Xero: 5 years (required)
Work Location: Remote