Job Description

Accounts Receivable Clerk

Salary:

25,500 - 27,500

Location:

Oldbury

Department:

Finance

Reports to:

Finance Manager

Contract:

Full-time, Permanent

H -- Headline

We're looking for an

Accounts Receivable Clerk

to join our friendly and growing Finance team here at

HERMEQ Group

. If you're organised, detail-oriented, and enjoy keeping things running smoothly behind the scenes, this role offers the perfect opportunity to build your finance career within a supportive, collaborative environment.

E -- Essentials

Job Title:

Accounts Receivable Clerk

Salary Range:

25,500 - 27,500

Contract:

Permanent, Full-time

Reports to:

Finance Manager

Location:

Oldbury

Entities Covered:

All companies within the HERMEQ Group

R -- Responsibilities

As part of our Finance team, you'll support all HERMEQ entities with day-to-day accounts receivable operations, ensuring everything is accurate, timely, and well-documented.

Your main responsibilities include:

Billing Management:

Preparing and sending invoices to customers, making sure every detail is correct and in line with company policies.

Payment Processing:

Recording and processing incoming payments (cash, cheques, cards), and keeping the accounts receivable ledger up to date.

Collections:

Following up on overdue accounts and communicating with customers to resolve payment issues in a professional and helpful manner.

Credit Risk Analysis:

Checking the creditworthiness of new and existing customers to help manage risk across the group.

Bank Account Reconciliation:

Reconciling transactions across HSBC, PayPal, and Stripe accounts -- investigating and fixing any discrepancies.

Customer Refunds:

Preparing and verifying refund documentation before passing it to Accounts Payable for processing.

Reporting:

Creating regular reports on accounts receivable status, including aging reports and cash flow forecasts.

Customer Service:

Managing customer queries related to invoices and payments, taking calls, and handling AR inboxes across HERMEQ's entities.

Ad Hoc Tasks:

Supporting the Finance team with any additional duties as needed.

M -- Metrics / Measures of Success

You'll know you're succeeding when:

Invoices and payments are processed quickly and accurately. Overdue balances are reduced and kept within target. Bank reconciliations are completed on time, with issues resolved promptly. Customers receive clear, friendly, and timely communication. Internal finance processes run smoothly and efficiently.

E -- Experience & Expertise

We're looking for someone who brings:

Previous experience in an Accounts Receivable or similar finance role. A solid understanding of billing, reconciliation, and credit control processes. Confidence using accounting software and Microsoft Excel. Experience with payment systems like HSBC, PayPal, and Stripe (a bonus, not a must). Great attention to detail and the ability to handle multiple ledgers or entities at once.

Q -- Qualities

You'll be a great fit if you're:

Friendly, approachable, and great at building relationships. Highly organised, with strong attention to detail. A proactive problem-solver who enjoys improving how things are done. Reliable, honest, and takes pride in accuracy. A genuine team player who enjoys being part of a collaborative environment.
Job Type: Full-time

Pay: 25,500.00-27,500.00 per year

Work Location: In person