Job Description

Accounts Receivable Officer

Location: Hybrid (London Head Office / Remote) Sector: Health & Social Care Reporting to: Finance Manager / Head of Finance Salary: 30k to 40k dep on experience

Role Purpose

We are a growing care organisation seeking an experienced Accounts Receivable Officer to join our finance team. This role is critical to ensuring accurate and timely income collection across our care services, working closely with the NHS, Local Authorities, and private funding streams. The successful candidate will play a key role in supporting the financial sustainability of the organisation while having clear opportunities for career development as the business continues to expand.

Key Responsibilities

Manage the full accounts receivable process for multiple care settings. Raise accurate invoices to NHS Integrated Care Boards (ICBs), Local Authorities, and private funders in line with contractual terms. Ensure income is correctly reconciled against care delivery, placements, and agreed funding rates. Monitor debtor balances and actively follow up overdue accounts in a professional and timely manner. Manage and recalculate refunds to private funders and Local authorities. Work closely with commissioning teams, care home managers, and external stakeholders to resolve invoicing or payment queries. Maintain accurate records of funding agreements, rate changes, and contract variations. Post receipts and reconcile payments against invoices and remittances. Support month-end processes, including debtor reporting, income accruals, and variance analysis. Prepare regular aged debt reports and provide insight on risks and actions. Ensure compliance with internal financial controls and external audit requirements. Contribute to process improvements as the organisation grows and systems evolve.

Experience & Knowledge

Proven experience in an Accounts Receivable role, ideally within a care, healthcare, or public sector setting. Strong working knowledge of NHS and Local Authority funding streams, including placements and block contracts. Experience of invoicing complex funding arrangements and resolving funding queries. Understanding of care fee structures, occupancy, and income drivers is highly desirable. Experience working in a multi-site or growing organisation is an advantage.

Skills & Competencies

Excellent attention to detail and high levels of accuracy. Strong communication skills, with the confidence to liaise with commissioners and internal stakeholders. Good organisational skills and ability to manage competing priorities. Proactive and solution-focused approach. Competent in accounting software and Microsoft Excel. Ability to work independently in a hybrid environment while remaining a strong team player.

What We Offer

Hybrid working with a London-based support office. The opportunity to join a growing and ambitious care organisation. Clear scope for career development and progression as the finance function expands. A supportive and values-led working environment. Competitive salary and benefits package (depending on experience).

Equal Opportunities

We are an equal opportunities employer and welcome applications from all suitably qualified candidates. We are committed to building an inclusive workplace that reflects the communities we serve.

About Head Office - The Brew House

--------------------------------------

Stow Healthcare Group Office is the head office for the business based on the Stowlangtoft Hall site.

The office comprises Group Operations, Compliance, Finance, Admissions Management and Human Resources.

Dayshift