Job Description

The AR officer, will be working at 3 sites, and will carry out various duties to support each team.

The key purpose of the job is to:

Support the FA in maintaining accurate and up to date financial systems, records and working papers of sufficient standard to ensure the Trust fulfil its financial control and statutory reporting duties. Support the FA in ensuring that all Trust income is invoiced, receipted, accounted for and reported on a timely and accurate basis.

Raising invoices for various departments within finance. Dealing with various debtors in person and via telephone. Preparing and raising invoices via oracle, preparing and sending out standard letters. liaising with the Trust internal credit controller, and external debt collectors. updating spreadsheets.



Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:



Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development



Widening access (anchor institution) and employability



Improving the experience of staff with disability



Improving the EDI literacy and confidence of trust staff through training and development



Making equalities mainstream



Invoicing & Income Management



Raise invoices for various departments in a timely and accurate manner



Prepare and process invoices using the Oracle financial system



Ensure all invoices comply with internal financial controls and agreed pricing structures



Investigate and resolve invoice queries raised by internal departments or external debtors



Debtor Management



Act as a point of contact for a wide range of debtors, dealing with queries in person and via telephone



Monitor outstanding debts and follow up overdue invoices



Prepare and issue standard reminder letters and statements in accordance with the debt recovery process



Maintain professional and effective relationships with debtors while ensuring prompt payment



Credit Control & Debt Recovery



Liaise closely with the Trust's internal Credit Control team to support debt recovery activities



Work with external debt collection agencies where required, providing accurate documentation and information



Escalate long-outstanding or complex debts in line with policy



Financial Administration & Reporting



Maintain and regularly update spreadsheets to track invoices, payments, and outstanding balances



Reconcile debtor accounts and assist with reporting on aged debt



Ensure accurate record-keeping and compliance with audit requirements



General Finance Support



Support wider finance team activities as required



Contribute to process improvements to enhance efficiency and accuracy



Ensure confidentiality and data protection standards are maintained at all times