Job Description

Overview:
We are a small software company based in Brentwood providing Management Accounts, Budgets, Daily Operating Controls and Dashboards. We have over 500 Dealerships across the UK and Ireland covering all main franchises such as BMW, Honda, JLR and Toyota to name a few. The ideal candidate will have a great attitude to customer support and an eagerness to learn and develop.

By no means essential, but, if previous experience is based around Accounts or within the Motor Industry your skills could align. However, as mentioned the attitude is more important than experience as training will be provided.

Duties:
- Provide first line support to our client base (Answering Calls & Emails).
- Helping clients with general usage of the software.
- Helping clients balancing Balance Sheets.
- Provide desktop support to end-users.
- Helping create bespoke reports within Excel for clients.
- Configuring the software for new clients.

A basic understanding of Excel is needed and training will be provided in the other areas of the Job.

Requirements:
- Great Attitude.
- Excellent customer service skills with a focus on problem-solving.
- Familiarity with Microsoft Excel and other Microsoft products.
- General understanding of accounts.
- General level of confidence with IT.
- Ability to effectively work unsupervised and as part of a team.
- A strong work ethic and desire to succeed and possess a polite and helpful manner.

Benefits:
- Salary Between 23,000-25,000.
- 20 Days Annual Leave & Bank Holidays.
- Possibility of Hybrid Working with some days in office and some at home (Once Fully Trained).
- Company Pension.
- Casual Work Environment.

Schedule:
Monday - Friday
9am-5pm - With an hours lunch

Job Type: Full-time

Pay: 23,000.00-25,000.00 per year

Benefits:

Casual dress Company pension Sick pay
Schedule:

Monday to Friday
Ability to commute/relocate:

Brentwood: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Work authorisation:

United Kingdom (required)
Work Location: In person