Job Description

Join a motivated and supportive team where your contribution matters, your growth is encouraged, and every day brings the opportunity to create positive experiences.



The Assistant manager supports the Activities Manager by overseeing training standards, safety compliance, and quality assurance within the Activities Department.

The role focuses on ensuring team are correctly trained, competent, and working in line with company procedures. While acting as an on-shift Duty Manager you are required to monitor standards, provides guidance, and supports operational decision-making rather than leading daily activity delivery.



Key Responsibilities

Training & Competency Oversight

Support the Activities Manager in planning and coordinating the departmental training programme. Deliver and oversee team inductions and structured training sessions. Monitor completion of mandatory, refresher, and qualification-based training. Identify training gaps and recommend development plans.

Safety Monitoring & Team Checks

Conduct formal team checks to monitor safe working practices. Observe activity delivery to ensure correct procedures and equipment use are being followed. Intervene where unsafe practices are identified and provide corrective guidance. Record outcomes of observations and escalate concerns where required.

Equipment & Stock Oversight

Oversee the condition and availability of activities equipment. Ensure equipment checks are completed and unsafe items are withdrawn from use. Monitor stock levels and support ordering and replacement processes. Maintain oversight rather than carrying out routine operational repairs.

Quality Assurance & Team Support

Coach and mentor team members to improve consistency and quality of delivery. Promote best practice across all activities. Act as a knowledgeable point of contact for training standards, procedures, and guidance.

Administration & Compliance

Maintain accurate records relating to training, safety checks, and equipment compliance. Support internal audits, inspections, and departmental reviews. Maintain a strong working knowledge of the scheduling and booking app, including making approved changes. Prepare reports on activity performance, safety trends, and training outcomes, suggesting improvements where appropriate.

Skills & Experience

Previous experience within activities, training, or a supervisory role. Strong understanding of health & safety, risk assessment, and compliance. Excellent organisation, communication, and observation skills. Confident in providing constructive feedback and enforcing standards.

Personal Qualities

Supportive, approachable, and professional. Detail-focused and highly organised. Confident in promoting safe practice and company standards. Calm, fair, and consistent when acting in a duty management capacity.

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Why Join Seal Bay Resort?

Work in an exciting, fast-paced, and fun environment at a stunning resort. Opportunity to develop your skills and gain experience in a variety of activities. Flexible working hours, ideal for candidates looking for seasonal work. Competitive pay and the chance to be part of an enthusiastic and supportive team. Perfect opportunity for those passionate about outdoor/ indoor activities, guest engagement, and making lasting memories.

Benefits:

25% off food and drink on our resort Amazing team community Use of our swimming pools Free Gym membership Team parties Incentives Watch our LIVE entertainment such as live wrestling, pantos, top bands and acts Discounted or free food Employee discount Gym membership Health & wellbeing programme Referral programme

Schedule:

40 hours a week

If you think the perfect candidate is you, then we'd absolutely love to hear from you!

Team benefits:

Career progression Employee assistance programme Team recognition programme 25% off food & drink while on all Cove UK parks Generous team discount on Holidays to Cove UK parks Free use of swimming pools and gyms on all Cove UK parks Long service awards and value recognition Company events and incentives Refer a friend scheme Sales referral scheme * Fabulous location