Job Description

FTC Part Time Monday-Friday

To assist in the support and prevention of social isolation in older adults and provide meaningful engagement opportunities for older people in Bedford.

Key Responsibilities:

Assess and respond to the needs of older adults through relationship-building and tailored support. Empower residents to initiate and run their own social activities, including promotional support. Liaise with professionals, volunteers, and partner organisations to develop engaging activities and foster community connections. Build strong partnerships to maintain independence and offer varied social opportunities. Lead on annual events such as Christmas festivals and performances. Present and demonstrate ideas to groups using effective engagement techniques. Promote and educate residents on the benefits of digital technology. Confidently report safeguarding concerns and undertake relevant training.

Person Specification:

Essential Skills & Attributes:

Ability to inspire trust, confidence, and respect across diverse groups. Awareness of the health and social needs of older people. Agile and flexible approach to change and innovation. Empathetic and sensitive handling of confidential issues. Strong understanding of equality and diversity. Personal accountability and professional integrity. Excellent listening and customer service skills. Proficient in digital tools and their application in service delivery. Effective time management and ability to meet deadlines. Self-motivated with problem-solving capabilities. Strong administrative and organisational skills. Professional and flexible working approach.

Desirable Skills:

Awareness of welfare benefits and client entitlements. Ability to influence others to achieve service outcomes. Experience: Experience working with vulnerable client groups. Proven ability to work both independently and collaboratively with internal and external partners. Strong interpersonal skills with a non-judgmental approach. Experience in engaging residents and developing sustainable community events.

Qualifications:

A good standard of general education or equivalent demonstrable experience.

Our Values

We take responsibility We do what we say and hold ourselves accountable. We show empathy We listen, respect, and care for our colleagues and customers. We are better together We collaborate and celebrate diversity. We are ambitious We strive for excellence and continuous improvement.


Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.



INDLOW


bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.


We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership.


We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.


All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.


We own or manage over 19,500 homes and over 500 staff.