Job Description

Admin and Bookings Assistant

Location: Rivers Hospital, Sawbridgeworth

Hours: 37.5 hours per work, Full-time

Salary: Depending on experience + Benefits

Summary:

The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties.


The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs.


The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures.

The role:

We are looking for an experienced Administrative Assistant to join our Inpatient Bookings at Rivers Hospital, based in Sawbridgeworth. As an Admin and Bookings Clerk you will work as part of the Inpatient Bookings, to support with bookings and enquiries. This is a busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate - experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.

Responsibilities:

Liaising with patients by phone & letter Booking appointments Liaising with consultants and their secretaries Managing a Central inbox and actioning queries accordingly Pre-authorisation for insured patients - contacting patient's insurance companies for pre-authorisation Ensure worklists are managed in a timely manner Ensuring timely completion of appointments onto EPR system Scanning & auditing of patient information Admin ad hoc

What you will bring with you:

Excellent organisational skills An excellent standard of computer literacy to include experience in Outlook High degree of accuracy and attention to detail Excellent communication skills - written and oral Ability to work under pressure with set deadlines to process booking appointments The ability to work within a team The ability to time-manage Experience using a Patient Administration System (PAS) would be an advantage

Benefits:

25 Days Leave + Bank Holidays Private Pension Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site (where possible) Subsidised staff restaurant (where possible) Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.


We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.


We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.


We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.


We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.


#LI-KH1

We care.

It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.



"The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.


We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.


We are committed to equality of opportunity for all. This position is subject to background and DBS checks.