Job Description

People & Skills Pledge

are recruiting for the following vacancy with

Friendship at Home, Grimsby

Job Title: Admin and Service Support Co-ordinator

Location:

Cleethorpes

Hours:

16 hours (flexibility available)

Salary:

12.50 per hour

About the Role:

Friendship at Home is a charity supporting older people in North East Lincolnshire. With over 600 members, provide befriending, social and exercise activities, dementia support, and advice services--all aimed at reducing loneliness and isolation. The successful candidate will support a small team of nine staff, backed by 120 volunteers.

Main Duties & Responsibilities

This role provides vital administrative and project support across Friendship at Home's services. Key responsibilities include:

Managing finance tasks including petty cash, invoices, budgets, and use of software such as Sage, Lamplight and Excel Minute taking and agenda planning Handling enquiries and referrals sensitively via phone, email, and in person Maintaining accurate records, databases, forms, and policies Supporting communications through newsletters, reports, and meeting minutes Providing clear, confidential, and adaptable communication with service users, staff, and partner agencies Monitoring targets, preparing reports, and contributing to service development Ensuring compliance with charity policies, health and safety, and data protection requirements Supporting training delivery and mentoring students placed within the service Promoting the organisation's mission and values while engaging in ongoing professional development

Requirements

Extensive Excel experience Business Admin Level 3 (preferable) Ability to work across all 3 sites

This vacancy does not offer Sponsorship opportunities.

Applications closing: 2nd of December 2025

(or sooner should sufficient applications be received)

Shortlisting interviews to be held: 10th December

Final Manager interviews to be held:

To be arranged shortly after shortlistinginterviews

For further information, copy of full job description or an informal discussion please contact

Tracy Chaplin on 01472 256730 or email

People.skillspledge@nhs.net

Job Types: Part-time, Permanent

Pay: 12.50 per hour

Expected hours: 16 per week

Benefits:

On-site parking
Work Location: In person