Job Description

Creative Living Centre (CLC) is a registered charity, offering a person-centred, holistic approach to supporting people experiencing poor mental health and wellbeing in Bury (Greater Manchester).

JOB DESCRIPTION

As a member of the Creative Living Centre (CLC) Service Delivery Team, the Mental Health and Wellbeing Support Co-ordinator is responsible for ensuring that new and existing members (service users) are provided with both initial and ongoing emotional support in either 1:1 or group sessions, as appropriate to their needs which are identified and reviewed on an ongoing basis.

Role Responsibilities

Overview

Complete 1:1 appointments with new / returning members, working in a person centred, holistic way to understand their needs and to recommend appropriate support sessions and/or therapies.

Help people to choose initial activities from the centre timetable and put into place initial goals relevant to their needs.

Provide regular 1:1 emotional & practical support where appropriate for members to support their mental health and wellbeing.

Deliver workshops, sessions, and courses to groups both internally and externally. This may be psychoeducational, physical and/or creative.

Service Delivery

Complete relevant paperwork and forms accurately, taking into consideration confidentiality and GDPR.

Maintain clear, timely and accurate records of all work including class attendance.

Liaise with other services / professionals on behalf of members where appropriate.

Refer / signpost members to other services depending on their needs.

Discuss more complex cases with staff team and escalate support to the service delivery leads/ DSL(s) where appropriate.

To ascertain whether someone is at risk (e.g., of abuse, self-harm or suicide) and take initial action according to the Centre's policies, including involving or notifying the DSL team, supporting referrals, and maintaining accurate records.

Represent the CLC at external events, e.g., to staff a CLC information stall.

Administration

Ensure all required paperwork is filled in and stored in the appropriate place.

Input work records to the CLC database.

Update member attendance to appointment records, courses and sessions on database.

Support with data analysis where needed.

Complete case studies where appropriate in support of work completed with the CLC.

To update and maintain course and workshop materials, including developing new materials where required.

General

Be aware of and comply with the Centre's policies of Confidentiality, Health and Safety, Fire Safety, Safeguarding (and all other relevant policies), and to follow the staff code of conduct.

Attend staff, centre and other meetings as required.

Participate in activities and events that support mental health awareness and advocacy.

Take part in supervision sessions and ongoing training and development opportunities as part of Continued Professional Development.

Take part in other duties which are felt to be relevant to the role and which may not be specified above.

Application Process

Please see the full job description and person specification on our website. The full job description can be found at https://www.creativelivingcentre.org.uk/work-with-us.html .

Send a CV, cover letter highlighting how you meet the essential criteria for the role to lorna.wilson@creativelivingcentre.org.uk. Applications will not be accepted from agencies

The closing date for applications is 16th November 2025. This role is based at The Creative Living Centre, 1A Rectory Lane, Prestwich, M25 1BP For enquiries or an informal discussion about the role, contact: Lorna Wilson on lorna.wilson@creativelivingcentre.org.uk, or call 0161 696 7501

Job Types: Full-time, Part-time, Fixed term contract
Contract length: 30 months

Pay: 22,479.60 per year

Expected hours: 30 per week

Benefits:

Company pension
Experience:

mental health: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: CLC - Support Coordinator