Job Description

Company Overview

M&D Care is a family-oriented business dedicated to providing specialist residential and domiciliary care services throughout South West Wales. Our passionate team of professionals is committed to enhancing the quality of life for individuals with learning disabilities, physical disabilities, and mental health needs.

Summary

We are seeking an Administrative Assistant to join our growing team at M&D Care. This role is vital in supporting our operations and ensuring the smooth running of our administrative functions. Based in our specialist service in Ammanford, you will contribute to our mission of delivering high-quality care services.

Administrator - Ammanford

Location:

Ammanford

Salary:

13.25 per hour

Job Type:

Full-time

Join Our Outstanding Team at M&D Care

Are you an experienced and motivated administrative assistant looking to make a real difference? We're seeking a dedicated individual to support our Specialist Residential Service in Ammanford. This is more than just a job--it's a chance to grow your career while contributing to a team that delivers exceptional, person-centred care.

As our admin assistant, you will work closely with the Registered Manager and play a vital role in ensuring the smooth and efficient running of the service. Your support will help our team continue to provide high-quality care in a safe and welcoming environment.

Key Responsibilities

Maintain accurate financial records, including PWS monies, wallet logs, and documentation such as MARS and finance logs. Manage staff alarm systems and mobile phone protocols. Handle incoming calls, emails, and correspondence, ensuring timely responses. Schedule and coordinate meetings, appraisals, and internal events. Oversee office supplies and manage procurement within budget. Take meeting notes and distribute action points. Welcome and sign in visitors, coordinating hospitality as needed. Support onboarding processes and liaise with senior staff for inductions. Maintain staff compliance records, including DBS checks and health assessments. Organise Return to Work meetings and track staff quality actions. Streamline interdepartmental communication to improve workflow. Manage incoming and outgoing mail with proper documentation.

What We're Looking For

Strong communication skills and a professional, approachable manner. Self-motivated, enthusiastic, and committed to high standards. Proficient in IT systems and software used within the organisation. High level of integrity and attention to detail. Ability to prioritise tasks and work collaboratively with the team.

Benefits

Early access to earned wages Refer-a-Friend bonus scheme Free DBS check Health & wellbeing scheme (after 6 months) 28 days holiday (including bank holidays) Pension scheme
Job Types: Full-time, Permanent

Pay: 13.25 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Company pension Free parking Health & wellbeing programme On-site parking Referral programme
Schedule:

8 hour shift Day shift Monday to Friday
Ability to commute/relocate:

Ammanford SA18 2DR: reliably commute or plan to relocate before starting work (preferred)
Experience:

Administrative: 1 year (preferred)
Language:

English (required)
Work Location: In person

Reference ID: INDAMM