Job Description

Job Title

Administrative Officer (Full Time) - Children's Services Residential Team

Location

Cardiff Council, Children's Home (site-based, no home working)

Overview

Cardiff Council's Children's Services is seeking a skilled Administrative Officer to support our residential services for vulnerable children and young people. You'll play a key role in providing high-quality administrative support in a multi-professional team working with a strengths-based (Signs of Safety) and trauma-informed approach.

Key Responsibilities

- Provide professional administrative support to residential services for children and young people.

- Maintain accurate records, spreadsheets, and data management systems.

- Take minutes/notes of meetings with high levels of accuracy.

- Meet specific deadlines and adhere to procedures/guidelines with diverse workloads.

- Demonstrate excellent knowledge of computer software including Microsoft Office (Word, Excel, PowerPoint, Outlook).

- Handle confidential information with utmost discretion and professionalism.

- Remain flexible to meet changing service requirements.

- Work effectively under pressure, staying calm and focused on customer needs.

- Support a service model focused on individual needs of children, young people, and their families.

Requirements

- Experience working in an office setting.

- Good understanding of confidentiality requirements.

- Proficiency in Microsoft Office and Outlook.

- Strong administrative skills including record-keeping and data management.

- Ability to meet challenging deadlines and follow procedures.

- Flexibility to adapt to changing priorities.

- Ability to remain calm under pressure.

- Commitment to meeting customer (children, young people, families, staff) needs.

- Site-based working (not home-based).

Working Approach

- Strengths-based approach: Using Signs of Safety framework.

- Trauma-informed: Understanding and responding to needs of vulnerable children/young people.

- Multi-professional team: Collaboration key to supporting children and families.

Notes

- This is a full-time position.

- Post requires working on-site at the Children's Home location.

- Cardiff Council will likely have specific recruitment processes and checks (e.g., background checks relevant for working with children).

Pre-Employment Requirements

Proof of Right to Work in the UK. Satisfactory employment references. Proof of relevant qualifications.

How to Apply

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Send your CV directly to:

nazira.sony@centurionstaunch.co.uk

Privacy Assurance

We take your privacy seriously and are committed to protecting your personal data. All information provided during the application process will be managed in strict accordance with GDPR regulations.

Reference ID:

RQ1622969

Job Types: Full-time, Fixed term contract

Pay: 13.47 per hour

Expected hours: 37 per week