Job Description

Admin Assistant

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Deadline: 27/11/2025

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Hey there! Are you ready to bring your passion, creativity, and happy vibes to a place that truly makes a difference? Look no further! At PossAbilities, we're a social enterprise on a mission to help vulnerable people 'Live the life they choose.' Mostly we support people with learning disabilities, young people leaving care and people with dementia...though we do lots of other great things too. If that sounds like something you'd love to be a part of, keep reading!



Our Supported living services help people to live as independently as possible. You will be responsible delivering support for people to live in a safe, excellent quality and happy home.

Please be aware, that as part of our safeguarding commitment, this role requires a Basic DBS check. We believe in fair opportunities, so past convictions don't automatically exclude you, just please ensure that you are upfront and honest about anything that you need to disclose.

Why Choose

Poss

Abilities?

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PossAbilities isn't just a fantastic place to work; it's a place where your heart can sing. Here's why you'll love working with us:

Awesome Pay:

Earn 23,556.64 for 37 hours per week (Pro rata for part time)

Pension Perks:

We contribute up to 4% of your salary into a pension plan.

Holiday Fun:

Enjoy 20 days of annual leave, 8 bank holidays, and access to our reduced rate holiday home at Ribby Hall Village, and 3 extra days holiday on completion of 5 years long service award! Also the opportunity to bring your children or grandchildren to the Cherwell Chipmunks Day Camp for a full day of activities and tasks out in the open air during the school holidays!

Duvet Days:

Perfect attendance? Have a paid day off to chill!

Well being:

We've got a 24/7 confidential helpline and occupational EAP via BHSF along with internal trained mental health first aiders to support you.

Social Events:

Join fun events with the people we support, staff, and their families.

Discounts & Benefits:

As an employee of PossAbilities you are eligible for a Blue Light Card, ESSO discounted fuel card & similarly a Love2Shop - Every Day Benefits Card all easy-to-use discount schemes which saves you money on your day-to-day spending.

Don't just take our word for it:

We were named as one of

The Sunday Times Best Places to Work 2025

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On our latest staff survey 98% of respondents said they were proud to work for PossAbilities and 95% said they were happy working here!

We were awarded Highly Commended for Employer of the Year at the 2024 National Learning Disability & Autism Awards.

What

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This is a crucial role within our supported living services team. Our Supported living services help people to live as independently as possible. You will be responsible for providing effective, efficient and timely administrative support within the Service.

You will:

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Sorting and delivery of incoming mail (including electronic mail), collating and despatching outgoing mail. Act as the 'front of house' presence for our office ensuring that it a friendly and welcoming place for staff, visitors, services users, families and carers. Carry out all typing as requested, (mostly copy typing), such as letters, reports and other documents Complete accurate and timely contractual returns for local Authorities including reconciliation of hours worked. Record Agency hours for all services across region. Undertake the administrative processes for the region in relation to Recruitment procedure ensuring that HR is regularly updated as to progress of candidates. Updating and revising procedures as advised by HR, DBS etc. Make appointments, keep diaries, organise couriers & taxis and order supplies as required. Convene and prepare for meetings and attend to take minutes, when requested. Liaise with all levels of staff and with outside agencies ensuring at all times a fully professional approach is maintained. Answer the telephone, deal with enquiries and ensure that all messages are taken down accurately and dealt with appropriately. Familiarity with all office equipment procedures. Maintain up-to-date filing systems, both computerised and manual, ensuring the integrity of information stored. Overview of H&S stats, ensure checks carried out. Ordering of stationery and other relevant items Processing invoices for payment Collating charges for Service Users on personal budgets Book training and update matrix Completion of relevant spreadsheets Appointeeship accountability To perform all duties with due regard to the requirements of current Health and Safety at Work regulations. To perform all duties in accordance with the policies and procedures of Possabilities To maintain records, which could include, and details of room hire, functions etc. To prepare and keep up to date information about the service. To assist in the reconciliation of petty cash and any other cash income and prepare for banking. Maintain a record of cash and cheques received. To deliver a customer focussed service by responding pro-actively to requests for advice, guidance and support in an efficient, effective and timely manner. To organise and prioritise own workload to ensure that deadlines are achieved and core services are maintained. To attend meetings as may be required.

We all:

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Work together to embed a 'Team PossAbilities' ethos and deliver brilliant services everyday Ensure the quality standards and performance measures applying to our work are met. Maintain a safe environment by working within health and safety guidelines Take responsibility for looking after our wellbeing Act as an ambassador, promoting PossAbilities and its services. Act in accordance with statutory and regulatory requirements and follow policies and procedures. Participate in any training or development as required, and continue to learn so that we can get better Have a good understanding of safeguarding to be able to keep individuals safe from harm, neglect and abuse Keep, use and share information responsibly in line with the General Data Protection Regulations and PossAbilities policies Put forward any ideas to improve the services we provide and the way we work. Report any concerns through the right channels Use PossAbilities property and equipment appropriately, safely and with due consideration for its security. Always act in the best interests of PossAbilities Undertake any other duties and tasks as may be reasonably required


What's it like to work at PossAbilities? Watch and find out... https://vimeo.com/907456586/b2d034812c?share=copy or check our brochure here



We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity drives innovation and we actively seek to foster an environment where everyone can thrive. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees, ensuring that our team reflects the diverse communities we serve.



PossAbilities are a Disability Confident employer therefore we commit to providing those with a disability, who meet the essential criteria, an interview for the role.



If you require any accommodations during the application or interview process, please email HRadmin@possabilities.org.uk, and we will work with you to meet your needs.



Still not sure? Complete our expression of interest form and someone will give you a call back to chat things through with you.