Job Description

Full-Time | Office-Based Role

Salary:

Competitive, depending on experience

About the role

We are currently seeking an experienced Admin Assistant to join our team to service our Fire & security clients. This is a key role where you will be expected to step in with ease, ensuring a seamless experience for both our customers and internal teams. This is a fantastic opportunity to ensure the smooth operation of our Helpdesk services.

As an Admin Assistant, you will play a key role in keeping our operations running smoothly, providing essential support to engineers, liaising with clients, and ensuring our office is a welcoming and well-organised environment.

Key Responsibilities

Your day-to-day tasks will include general office administration, coordinating and scheduling engineers, handling inbound communications (phone, email, and post), and updating client and internal records. You'll also assist with job reporting, invoicing processes, preventative maintenance scheduling, and provide a warm welcome to visitors. This role also involves some light office upkeep and document management.

Requirements

Previous experience in a similar admin or office support role

Excellent communication and organisational skills

Comfortable using email, spreadsheets, and internal systems

Able to prioritise tasks and work both independently and as part of a team

Friendly, reliable, and professional

Job Types: Full-time, Permanent

Pay: From 24,500.00 per year

Benefits:

Company pension Free parking On-site parking
Application question(s):

Knowledge of Fire & Security Industry 2 Years Office Experience
Work Location: In person

Reference ID: Admin Assistant