The following are the core responsibilities of the Admin Manager. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The Administration Manager is responsible for: Overseeing the administration and support operations of the practice, ensuring staff achieve their primary responsibilities. Line managing all administrative staff, supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training, with the assistance of the HR Manager.
Being the first port of call for any issues which may arise, escalating to the practice manager if need be. Completing staff appraisals as required Identifying and delivering team training where required Supporting the management team in the compilation of practice reports and the practice development plan Developing, implementing and embedding efficient office processes and procedures Acting as a focal point for the practice managing requests from external organisations such as the local police, solicitors, DVLA and other agencies Managing leave for the admin team to ensure a balance between holiday and the smooth running of the practice Flexing onto various stations where needed to help deal with pressure points across the practice. Deputise for the operations/practice manager during periods of absence Partake in audit as directed by the audit lead Assist with QOF targets
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