Job Description

Admin & People Manager

Hazlemere, near High Wycombe

Salary: 28,000 per annum

Full-time | Monday-Friday, 9:00am-5:30pm

Are you a people-focused, highly organised individual who thrives in a fast-paced environment? Can you motivate and support a busy workforce, juggle priorities, and keep everything running smoothly behind the scenes?

We're a friendly, growing

facilities management company

with a thriving commercial cleaning division at our core. With over 150 cleaning operatives working across

60+ sites throughout the Thames Valley and Home Counties

, our success starts with our people - and we're looking for a

dynamic, hands-on Admin & People Manager

to help us take care of them.

This is a key role in our management and support team - ideal for someone who loves working with people, is highly organised, and isn't afraid to roll up their sleeves to get things done.

What You'll Be Doing

? Take ownership of

admin tasks

: writing contracts, managing compliance, and ensuring all HR paperwork and processes are spot on.
?

HR & Recruitment

- leading recruitment, onboarding and HR administration for our growing cleaning teams (including TUPE). Including payroll input - preparing and checking payroll data for accuracy.
? Support the Operations Manager in

health & safety, compliance, audits and rolling out staff training programmes

to keep our teams informed and confident in their roles. Stock Management - processing stock orders and ensuring sites are fully equipped.
?

Staff Scheduling & Rotas

- again, supporting the Operations Manager to plan staff rotas and cover multiple sites - you'll need to enjoy solving puzzles and keeping everything running smoothly. ?

Problem Solving

- handling staff issues with confidence, including honest conversations where needed. Be the first point of contact for

staff issues

- managing sickness and holiday, and motivating the team. Be confident in

calling out poor behaviour

and addressing issues that affect the wider team. Work closely with the field supervisory team to make sure staff in the field and in the office feel connected and supported.
?

Contract & Client Management

- helping with client contracts, service reviews and supporting client relationships with regular check-ins. Oversee and monitor the quality of service we're delivering to our cleaning customers - helping us demonstrate why we're the best out there.
?

Team Support

- acting as the lynchpin between office, field teams and clients, keeping everything running smoothly and helping to bring together staff, supervisors and clients for a smooth, collaborative operation. Some

client support

- making regular calls to clients to check in on their accounts, ask how we can best help them, and explore ways to add extra value to our service.

What we're looking for:

A natural

people person

- approachable, confident and resilient.

Strong organisational and admin skills

- able to juggle priorities and keep systems in order. A fantastic communicator who can balance staff needs with client expectations.

A positive, can-do attitude

- not afraid to hold people accountable or have tough conversations.

Energetic and positive

- you bring enthusiasm and resilience to every challenge.
Experience in an

office-based, HR admin, team leader or people management role

. You don't need to be an HR expert - you'll be fully supported by our HR and employment law consultants, so you'll never be left unsure of what to do.
Experience in facilities management or the cleaning industry is helpful but not essential - it's your attitude and people skills that matter most.

Key skills & experience:

? HR administration (contracts, onboarding, compliance)
? Staff scheduling & rota planning
? Stock management and ordering
? Payroll preparation & checking
? Health & Safety support and training coordination
? Client relationship management
? Problem solving and conflict resolution
? Strong IT skills (MS Office, database management)
? Experience in facilities management or cleaning (desirable but not essential)

Why join us?

Be part of a

friendly, supportive and ambitious company

where your contribution really matters.
A varied, pivotal role with opportunities to grow into

client-facing responsibilities if desired

.
Competitive salary of 28,000 and a Monday-Friday schedule.
Based in our welcoming head office in

Hazlemere, just outside High Wycombe

.

Apply today

If you're ready to make an impact and grow with us, we'd love to hear from you. Apply now with your CV and a short cover note.

Job Type: Full-time

Pay: 28,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

8 hour shift Day shift Monday to Friday
Work Location: In person