Job Description

We are looking to appoint a motivated and enthusiastic person who has excellent organisational, administrative and interpersonal skills, and a high level knowledge of Microsoft Office software, i.e. Outlook, Word, Excel, MS Teams etc.



The main requirements of the role will be to ensure delivery of a comprehensive, high quality supervisory and administrative service to the the team, including diary management, meeting preparation and formal action note taking, typing/word processing of letters, reports, and other correspondence.



Essential educational, skills, knowledge and experience requirements are detailed in the and Person Specification. This is a very busy role and the successful candidate will need to be able to work without direct supervision to meet challenging demands and should be able to evidence their experience of working in a similar role.



Please be advised sponsorship is not eligible for this post.



Please note there is a provisional interview date of Friday 30th May 2025.

The overall activities of the post-holder will include:

Responsible for the effective and efficient delivery of a comprehensive administrative support service across the services.



Responsible for the supervision of Band 2 and 3 Admin Support staff



Establish and maintain agreed systems for effective record keeping including collation and submission of timely statistics



Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements

Closing Date:

Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.



University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.



We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.



We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)



By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.



The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.



Excellent interpersonal skills and able to communicate a range of complex or sensitive information effectively with staff, service users and stakeholders for example face-to-face, via telephone and email



Exercise confidentiality; be sympathetic and sensitive to the requirements of staff, service users and stakeholders when communicating by telephone or face to face, including dealing with a difficult situation, e.g. aggressive or demanding behaviour.



Provide effective problem solving both face to face and via telephone



Negotiate effectively



Communicate work procedures, motivating staff to achieve objectives



Attend admin team / departmental meetings on a regular basis and contribute to building effective teamwork in exchanging views and ideas and communicating effectively.



For further details please see the attached job description.