Job Description

Company Overview

South Ayrshire Women's Aid is a registered charity based in Ayr, dedicated to providing vital information, support, and refuge to women, children, and young people who have experienced domestic abuse. Our mission is to empower those affected and ensure their safety and well-being.

Summary

We are seeking an Admin Worker to join our team at South Ayrshire Women's Aid. This role is essential in supporting our operations by managing administrative tasks efficiently. You will contribute significantly to our mission of providing a safe haven for those in need.

Responsibilities

To be responsible for entry into the building for service users and visitors To receive all calls into the main office and ensure they are directed to the appropriate person To provide clerical support to the Management Team. Handle incoming and outgoing mail, sorting and redistribution of incoming generic email to the appropriate person or persons, prepare and post outgoing mail Reconcile Petty Cash Accounts monthly Carry out service evaluation questionnaires by contacting those who have recently made use of our service and compile reports as requested. Compile a report for the Management and Board based on the statistical information Assist with other clerical duties associated with process and projects of the organisation as appropriate Assist with SAWA social media (Facebook and Twitter) posts and messages Update SAGE system: purchase ledger management, sales orders; processing staff travel expenses; petty cash; payroll; undertake bank reconciliation Compile the necessary budget information for Management for funding reports and information for updates as required Maintain the system for Housing Benefit in refuge, recording all entry and exit dates and the calculation of overpayments/recovery of payment Support Management when making applications to future funders, provide the necessary statistics and information requested Support the whole team with SAWA database system. Actively support the Management team in promoting a high quality service, complying with appropriate legislation to updating knowledge and skills through training and development. Perform other duties as reasonably directed.

Requirements

Proven experience in an administrative role or similar position. Strong organizational skills with attention to detail. Proficiency in Sage is preferred. Excellent phone etiquette and communication skills. Ability to work independently as well as part of a team.
If you are passionate about making a difference in the lives of others and possess the necessary administrative skills, we invite you to apply today to join our dedicated team at South Ayrshire Women's Aid!

This post is subject to membership of PVG scheme. Women only need apply. This post is covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).

Charity Number SCO02364 Company Limited by Guarantee No: 339514

Job Type: Full-time

Pay: 24,880.00 per year

Benefits:

Company pension Life insurance
Schedule:

Monday to Friday
Language:

English (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 20/06/2025