Job Description

Job Title:

Admin/Business Support

Location:

Provincial Care Head Office

Reports To:

Registered Manager

Position Summary:

The Business Support Administrator will consistently deliver a pro-active and professional support service to the business through developing effective partnerships with Senior Management and the Registered Manager ensuring they become an integral part of the daily operation. The role involves handling confidential information, coordinating schedules, and facilitating communication within the wider team.

Key Responsibilities:

Administrative Support:

Manage the Registered Manager's calendar, including scheduling appointments, meetings, and travel arrangements. Prepare and distribute communications, such as memos, emails, and reports Handle incoming and outgoing mail, emails, and phone calls, directing them as appropriate. Maintain an organised filing system for both electronic and paper documents. Prepare audit bundles and ensure a timely return to the manager. Ensure training of all staff is up to date and schedule training when due ensuring no deficits

Communication:

Serve as the primary point of contact between the Registered Manager and internal/external stakeholders. Coordinate and facilitate communication between the Registered Manager, staff and external partners. Draft and distribute meeting agendas, minutes, and follow-up communications.

Coordination and Scheduling:

Organise and coordinate meetings, zoom meetings, and events. Ensure that the manager is well-prepared for all meetings and engagements. Assist in the planning and execution of special projects and initiatives.

Confidentiality and Discretion:

Handle sensitive and confidential information with the utmost discretion. Ensure compliance with privacy and data protection policies.

Office Management:

Maintain office supplies and manage inventory. Coordinate office maintenance and repairs as needed. Implement and maintain office policies and procedures.

Support to Registered Manager:

Assist in the preparation of reports, presentations, and other documentation required by the manager. Provide general administrative support, including filing, copying, and scanning.

Qualifications:

Proven experience as an administrative or business support role. Preferably within a health care or nursing home environment. Excellent organisational and time management skills. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to handle sensitive information with confidentiality and discretion. Strong attention to detail and accuracy.

Skills and Competencies:

Ability to multitask and prioritise tasks effectively. Professional demeanour and positive attitude. Strong problem-solving skills and the ability to work independently. Ability to work collaboratively with a diverse team. Flexibility and adaptability in a dynamic work environment.

This will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works.

EQUAL OPPORTUNITIES

CWC Group is committed to being an Equal Opportunities Employer and welcomes applications from people irrespective of age, gender, race, disability, ethnic origin, sexual orientation, political opinion, marital status, disability and religious belief.

PLEASE NOTE:

Interviews may take place before the job advertisement closes as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application promptly.

Job Types: Full-time, Permanent

Pay: From 12.80 per hour

Benefits:

Company events Company pension Employee mentoring programme Health & wellbeing programme On-site parking
Application question(s):

We cannot offer sponsorship for this role. Do you require sponsorship? Please clearly describe the skills and experience you possess that would make you a top candidate for this position.
Experience:

Admin/Business Support: 1 year (preferred)
Work Location: In person

Reference ID: CWC-PCBS