Job Description

Administration and Communications Officer:

Walsall
23,500 per annum

Full-time (37 hours per week). Fixed Term.

About Aaina Community Hub

Aaina Community Hub has been empowering women and families in Walsall since 1997, providing access to education, training, employment support, and wellbeing initiatives.

We are proud to lead the

Aspire & Achieve Walsall

programme, funded by the

Youth Futures Foundation

, which supports

young people aged 16-24

, particularly from

Pakistani and Bangladeshi backgrounds

, to access meaningful employment and training opportunities.

We are seeking a

creative, organised, and motivated Administration and Communications Officer

to join our dynamic team and help us deliver this impactful programme.

About the Role

This is a varied and rewarding role where you'll use your creativity, organisation, and communication skills to promote the Aspire & Achieve Walsall programme and support its smooth delivery.

You will manage social media and marketing, design engaging digital content, extract and present data insights, and support project administration -- helping us reach and inspire young people across Walsall.

Key Responsibilities

Manage and grow Aspire & Achieve Walsall's social media presence (Facebook, LinkedIn, TikTok). Design and distribute engaging newsletters, flyers, and digital content (using Canva, Mailchimp, or similar). Extract, analyse, and present data from surveys and reports to demonstrate programme progress and impact. Support project administration, including scheduling, record-keeping, and document preparation. Assist with planning and promoting community events, workshops, and campaigns. Draft and proofread promotional materials and website content. Provide excellent customer service to young people, partners, and stakeholders.

Skills and Experience

Essential:

Proven experience in

social media management

and

digital marketing

. Experience creating

newsletters

and promotional content. Strong

data handling and reporting skills

- able to interpret survey data and present findings clearly. Excellent

organisational and time-management skills

with attention to detail. Strong

written and verbal communication

skills. Proficient in

Microsoft Office

and digital communication tools. Innovative thinker with the ability to engage and inspire diverse audiences.

Desirable:

Knowledge of

Walsall's local communities

and youth programmes. Ability to speak

Urdu, Hindi, or Sylheti

. Experience in

community engagement

,

charity communications

, or

youth-focused initiatives

.

What We Offer

23,500 annual salary 28 days annual leave plus public holidays Flexible working arrangements Supportive, inclusive team culture Ongoing professional development and training opportunities Mentoring and wellbeing support

How to Apply

Please forward your CV to: Bhupi@aainahub.com.

For an informal chat about this role, please call on 07353 119636

Job Type: Full-time

Pay: 23,500.00 per year

Benefits:

On-site parking
Experience:

Administrative: 1 year (required)
Work Location: In person