Job Description

Role: Administration Assistant - IT & GDPR

Salary - 17,017.00 (Band 3)

Part-time - 25 hours per week (5 hours x 5 days)

25 days holiday + statutory bank holidays

Based at: St Hugh's House, 1 Castle Quay, Nottingham, NG7 1FW. Post holder will be required to work at any other DCO location.?

Line Manager: IT & GDPR Officer?

Main Responsibilities:

To support the IT & GDPR Officer to provide administrative and basic troubleshooting service to all employees, clergy and volunteers in the curia team and parishes within the diocese. Applying guidance and support as directed on a wide range of IT & GDPR queries and issues and liaise with external IT and Communications providers.

Co-ordinate support of IT & GDPR processes for all curial departments and parishes, including:

IT solutions and support

Provide first-line technical support to diocesan staff, clergy, parish staff and volunteers resolving hardware, third-party software, and connectivity issues. Assist users with basic issues within our Microsoft 365 ecosystem (SharePoint/ PP / Word /Excel / Forms), account set-ups and Adobe to users via phone, email, Teams videocall or chat. Escalate complex issues to the IT outsourcing service and follow up the outcomes. Liaise with the IT outsourcing provider to develop and implement new solutions to help our users improve their productivity. Request quotes for hardware, software, communication systems, contactless donation systems and any IT equipment. Update the 365 Microsoft directory and other diocese databases. Maintain an accurate list of IT and Communications assets. Help maintain and update IT and data protection policies, procedures, and training materials to ensure ongoing compliance. Keep the IT & GDPR SharePoint site organise and updated.
GDPR support

Assist in the development, implementation and maintenance of GDPR compliance policies, procedures and measures. Ensure data protection policies are being followed. Assist in responding to GDPR enquiries and requests. Maintain records of data processing activities and ensure they are up to date. Provide support in data protection impact assessments (DPIAs) and risk assessments. Stay updated on changes in data protection laws and regulations and advise the team accordingly. Collaborate with various departments and parishes to ensure data protection compliance across the organisation.
Learning & development

Assist in the development and delivery of GDPR & IT training programs for staff. Supporting training programmes, workshops and seminars. Continuously learn the latest Cybersecurity, IT and GDPR best practices to improve workplace efficiency.
General Administration

Support IT & GDPR Officer with special projects as required. Attend internal, external and networking meetings. Visit parishes to deliver training to clergy and volunteers. Place stationery orders and other consumables. Prepare and draft monthly reports for the IT & GDPR Officer. Ensure that all information is stored correctly and in accordance with GDPR regulations, the Data Protection Act, and cybersecurity standards.
Key Internal Contacts: Line manager (IT & GDPR Officer), curial departments & colleagues, parish priests, parish staff and volunteers e.g. lay chair of pastoral council

Key External Contacts: IT and communications providers, other dioceses and diocese-wide professional services providers.

Essential experience, skills and qualifications required for this role:

High level of discretion and compliance with strict confidentiality. Excellent communication skills, both written and verbal; good accurate written English. Excellent attention to detail. Excellent IT skills in 365 Microsoft (Teams, OneDrive, SharePoint, Outlook, Forms, Booking, PP, Excel, Word) Adobe and cloud-based systems. Good administration and diary management skills. Strong understanding UK GDPR and data protection principles. Ability to draft clear and accurate documents/reports. Sound judgement to determine what should be referred to the IT & GDPR Officer. Flexibility and adaptability to changing priorities. Initiative and ability to work under supervision of senior colleagues. Ability to focus under pressure and meet deadlines. Capacity to relate appropriately to a wide range of people, in person, by telephone, or by email. Have the ability to build and maintain excellent and credible relationships with priests, managers and employees and willingness to work collaboratively with curia colleagues. Aptitude and willingness to learn, develop and appropriately apply learning. Willingness to work within the ethos of the Catholic Church.
Desirable

Educated to 'A' level or equivalent qualification or experience in an appropriate discipline. Familiarity with safeguarding and compliance frameworks.
Personal attributes: There is no occupational requirement for the person appointed to be Catholic. A commitment to the ethos of the Catholic Church is essential.

Way of working:

We operate in a fast-paced, collaborative environment where attention to detail and proactive problem-solving are key. The IT & GDPR administration assistant works cross-functionally to ensure data protection compliance and seamless IT support. We value continuous learning, clear communication, and a commitment to upholding the highest standards of data integrity and security.

Deadline for completed applications is 9am on Tuesday 26 August 2025.

For the job pack and application form please go to the Diocese of Nottingham website: www.dioceseofnottingham.uk/careers

Job Types: Part-time, Permanent

Pay: 17,017.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Education:

A-Level or equivalent (preferred)
Experience:

Customer service: 1 year (preferred)
Willingness to travel:

25% (preferred)
Work Location: Hybrid remote in Nottingham NG7 1FW

Application deadline: 26/08/2025
Reference ID: IT/AC