Administration Coordinator

Ipswich, ENG, GB, United Kingdom
Panks
2 Current Jobs Openings
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Job Description

Panks is a family run business, that was established in 1842.

Due to re-development within our Service department, Panks are currently looking for an experienced administration Coordinator to join the Panks team to assist with the co-ordination of our engineers and booked works.

These roles will be based in our Ipswich branch on a 40-hour week contract working between the hours of 8:00am - 5:00pm Monday to Friday, with a one hour unpaid lunch break.

Main Responsibilities



Answering incoming calls and dealing with customer queries

Responding to customer queries via email

Dealing with customers face to face over our sales counter

Booking in works with customers and keeping them updated throughout.

Working closely with other departments to maintain a high level of customer service including Panks workshop, Heating department and Contracts department

Raising job cards for new works and arranging engineers

Preparing and producing invoices on completion of works using Companies computer package (training will be given)

Filing and scanning of documents.

Day to day ad hoc duties as and when required for the needs of the Business

Skills required



Excellent customer service skills

Ability to work on own initiative.

Experience of working in an open plan office (desirable)

Administration experience including use of all Microsoft office programmes

Excellent team player

Polite and confident telephone manner.

Full training will be given on computer systems and continuous support provided with regards to industry needs.

There would be a 3 month probationary period, then permanent for the right candidate.

Job Type: Full-time

Pay: From 27,500.00 per year

Benefits:

Company pension Free parking Sick pay
Schedule:

Monday to Friday
Experience:

Administrative: 2 years (required)
Work Location: In person

Reference ID: HRJD019

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Job Detail

  • Job Id
    JD3384749
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ipswich, ENG, GB, United Kingdom
  • Education
    Not mentioned
 
 
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