Job Description

Location Bristol





Description

The role

We have an exciting opportunity for an experienced Team Leader to join us. In this role, you'll lead and manage our Business Support Services Administration team in our Bristol office.



With demonstrable experience in effectively managing a team in a professional environment, this role offers you the opportunity to bring your leadership skills to a top UK law firm. You'll contribute to the smooth running of the business and ongoing success of the firm; leading your team to provide a seamless administration service to our lawyers and clients. This role will enable you to bring out the best in your team and make a real impact.



This is a predominantly office-based role, with occasional home working available. Our working hours are Monday to Friday, 9am to 5.15pm. Our office is based in central Bristol. Occasionally, you may be required to travel to our other offices in Birmingham, London and Leeds.

Main Responsibilities

Oversee the day to day operations of the Business Support Services Administration team Coach and develop your team; including performance reviews, setting objectives and regular one to ones Support your team to be their best, leading by example Build excellent relationships with our lawyers and clients Understand the business priorities to effectively manage incoming tasks and ensure a timely, smooth administration service Foster an excellent customer service environment Recruit and train new and existing team members Work closely with the Business Support Senior Leadership team and our HR team, to develop new and existing policies and procedures Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice Support business change taking place across the firm, and participate in relevant projects

What we are looking for from you

Demonstrable experience of managing, coaching/developing teams and improving performance Experience working within a customer service/professional services or legal environment A fair, consistent, inclusive and supportive management style An effective, clear, professional leader and communicator at all levels Able to build excellent working relationships with your team/department, stakeholders and the wider firm Self-motivated, with the ability to lead by example An organised individual with the ability to effectively prioritise business needs Ability to manage and support business change across the team Excellent attention to detail Knowledge of administrative processes such as printing, scanning, electronic filing and post handling

Work with approachable people

When we ask colleagues what makes Bevan Brittan a great place to work, the most popular thing they say is "the people". The overwhelming consensus is that we make time for each other. We welcome questions and support each other. Naturally, we look for new colleagues who align with our values.

Supported to be your best

Hybrid working

We operate a hybrid working model based on the needs of our clients, teams and people. Our core business hours are 9am - 5:15pm Monday to Friday, but we're open to our people working more flexibly around those times and welcome a conversation with you if you have any questions about this. We try to offer you the flexibility to work your week in a way that suits you.

Learning, Development & Progression

We're committed to supporting your professional and personal development needs.This means that we offer a range of tailored training courses and you will have lots of opportunity to learn from those around you. We actively encourage progression and this is reflected in our annual review and promotion processes. You will be supported by your line manager to achieve your full potential.

Wellbeing

As a Bevan Brittan employee, you'll have access to a variety of services that support your wellbeing. We've pledged our commitment to The Mindful Business Charter and lots of our people contribute to our Wellbeing Responsible Business strand, which organises an annual calendar of wellbeing events and initiatives.

Benefits

A minimum of 25 days holiday (plus the option to buy up to an additional 5 days) Discretionary bonus scheme Generous pension scheme Private medical insurance through Vitality Biennial private health assessment through Nuffield Health Life assurance Access to Employee Assistance Programme Cycle to work scheme

Embracing our differences and valuing inclusion

Our shared aim is that everyone is welcome and canfeel comfortable being themselves at Bevan Brittan. To support this, weactively value and promote equality, diversity and inclusion in everything that we do. You'll be empowered and supported through our employee led networks, diverse colleagues, and a broad range of firmwide initiatives.



Recognising the unique contributions that a diverse workforce can bring to our business, we encourage applications from people of all backgrounds. We take great pride in being a Disability Confident Employer. If you need any adjustments throughout the recruitment process or have any questions, please get in touch with our recruitment team by emailingrecruitment@bevanbrittan.com

Acting responsibly, now and for the future

To us, being a responsible business is second nature; a core part of Bevan Brittan's identity. Our colleagues are heavily involved in shaping and delivering activity across the four pillars of ourResponsible Business strategy: Community Engagement; Environmental Sustainability; Equality, Diversity & Inclusion; and Wellbeing.



Our people deliver pro bono legal work for charities and not-for-profit organisations. We play an active role in our local communities and donated 100,000 across our four regional office charities last year. We are also proudly carbon neutral. We've achieved the UN's Climate Neutral Now accreditation and our environmental sustainability plan focuses on achieving our net zero carbon target by 2040.



Collectively, the four pillars ensure we look after our colleagues' wellbeing; offer an environment in which everyone can progress on merit, give something back to the communities in which we work; and protect the environment.

Make a Real Impact

Bevan Brittan is a leading commercial law firm. Alongside our recognised expertise in housing, local government, and health and social care, we are specialists in the construction, energy and resource management, higher education and financial services sectors.



Supported by our valued business services professionals, our award-winning and growing legal teams provide almost 2,000 organisations with commercial, corporate, property, finance, regulatory, employment and litigation (commercial and clinical negligence) legal and advisory services.



As a responsible business, we embrace four values: Relationships, Reputation, Responsible and Results. These give us a sense of purpose. They influence the decisions we make and how we work with each other. Importantly, they motivate us to deliver meaningful outcomes for our clients and the communities that we're part of.



Consistently recognised as one of The Times Best Law Firms and highly ranked across the legal directories, we are proud of our hard-earned reputation. Our 2023/24 financial results confirmed both revenue and profit growth for an eleventh consecutive year, ensuring our ability to continue investing in our people.



Looking to the future, we're targeting ambitious growth and success. And we're looking for the best people to be part of it.