Job Description

About the role
We are looking for a highly organised and proactive Administrative and Support Assistant to help manage the household, health-related, and organisational aspects of daily life for L, a neurodivergent adult living with Chronic Fatigue Syndrome and other health conditions.

The role is centred around administration. By ensuring that records, appointments, and household systems run smoothly, you will play a key part in enabling L to maintain independence and stability.

This role is well-suited to someone who is highly organised, values autonomy and dignity in care.

You must be able to drive and have access to a car.

Key responsibilities

Establish a professional, respectful, and collaborative working relationship with L

Keep household and personal administration up to date - including utilities, online accounts, and contact lists

Manage records of actions and support provided on a shared spreadsheet

Support with appointment scheduling, referrals, and maintaining health-related documentation

Draft communications and represent L in writing or conversations with organisations and professionals as required

Prepare for and take notes in meetings with health professionals or other service providers

Occasional support with driven lifts to appointments

Support with food planning, cooking and ordering depending on capability

Liaise with L's Job Aide, other support workers, and medical professionals to ensure information is shared appropriately

Anticipate and prioritise tasks with confidence, particularly during times of increased health needs (e.g. during a CFS flare)

Maintain confidentiality and professional boundaries at all times

About you

Experience in administrative support, preferably with some understanding of health or social care environments, but certainly a willingness to upskill in this area

Strong written and verbal communication skills

Highly organised and able to manage competing priorities independently

Emotionally intelligent, discreet, and respectful of privacy

Confident with problem-solving and proactive in managing tasks

Skilled in Excel and comfortable with digital systems and online accounts

Physically capable of assisting with mobility (lifting, handling, pushing and bending - you do not need to be strong, but need to be able to operate without reciprocal support from L)

Full UK driving licence and access to a car (occasional transport support may be needed)

Nice to have

British Sign Language

Competence with Mac-based systems

Trauma-informed awareness

Car

This role is subject to an enhanced DBS check and satisfactory references.

We warmly welcome applicants with lived experience of disability or neurodivergence and are committed to providing a supportive and inclusive working environment.

Job Type: Part-time

Pay: 15.00 per hour

Expected hours: 5 - 9 per week

Work Location: In person

Application deadline: 29/10/2025
Expected start date: 01/11/2025