Job Description

UK Employer of the Year 2024: Silver (250+) - Investors in People Awards

The Role

Forbes Solicitors LLP are seeking a Fixed Term Administrative Assistant to join our Central Services team at our Blackburn, Northgate office for a fixed term period ending in December 2026. This role is full time, working 36.25 hours per week, Monday to Friday.



The purpose of this role is to support the effective operation of the Firm's central services and compliance functions by delivering high-quality administrative and secretarial support. This role ensures compliance with internal policies and external regulatory requirements, contributing to the smooth running of the Firm and the delivery of a consistent, risk-aware client service.



This is a fantastic opportunity for an experienced administrator and customer services professional to bring their experience and knowledge and become part of a collaborative and professional team. While the role demands the fast pace, customer focus, and high standards of a law firm, it also ensures a sustainable work-life balance, reflecting the regional area it serves.



As a key member of our team, you will be responsible for achieving successful outcomes such as:

Provide administrative and operational support across the firm, including banking, payments, document handling, and file management. Assist with client onboarding by preparing engagement letters, conducting due diligence, and completing AML checks. Liaise with internal teams and external stakeholders regarding compliance, source of funds, and client documentation. Maintain accurate compliance and case management records throughout the client lifecycle. Support the Central Services and Compliance teams with day-to-day administrative tasks and risk management initiatives. Monitor onboarding progress, escalate high-risk cases, and ensure timely file opening and closing in line with firm protocols. Promote best practices in compliance and contribute to process improvements.

The Person

We will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in:

Essential:

Have 5 GCSEs grade C/4 or above or equivalent, including Maths and English; Previous experience working within fast paced administration/secretarial roles; Demonstrates excellent communication skills with experience of speaking to clients/customers over the phone and other written methods of communication; Demonstrates excellent IT skills and the ability to use multiple platforms such as word, excel, outlook and other case management systems/databases; Demonstrates the ability to prioritise and manage multiple tasks, ensuring deadlines are met; Demonstrates high attention to detail and accuracy in their work and recording of information; Demonstrates the ability to work independently as well as part of a team; Aligns with the Firms values;

Desirable

Previous experience in a law firm or professional services environment. Understanding of AML, GDPR, and SRA compliance requirements. Experience with client onboarding and compliance support.

If you are interested in this role or in joining Forbes Solicitors, please visit our website to learn more about us.

The Firm

At Forbes Solicitors, we believe in creating a supportive and collaborative environment where our team members can thrive and develop themselves and others. We offer a comprehensive range of legal services and have offices across the North, with deep roots in Lancashire. Our team are known for its genuine, practical advice and passion for achieving the best results. We are real people who listen to each other and work together to deliver exceptional service.



We are proud to have been awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024 and the Firm is ranked as a Legal 500 Top Tier Firm and a Chambers and Partners Leading Firm.



We are a values led Firm and are looking for people who embody our values: authenticity, striving for exceptional results, and unity in teamwork to join our award-winning Firm.

The Benefits

We are dedicated to supporting our people and offer a range of benefits, including:



33 days annual leave, including bank holidays, increasing with length of service; Annual leave purchase scheme (Subject to T&Cs) Enhanced family friendly policies and pay for Maternity, Paternity and Adoption; Enhanced sick pay; Celebration and Volunteer leave; Ongoing professional development and progression opportunities; Profit share scheme; Additional long service awards; Subsidised tuck shops; Staff discount on Firm services; Health care benefits (Health Cash Back Plan and Mental Health Counselling Services); BUPA (Solicitor positions only, for self, not dependents); Retail and gym membership discounts; Recruitment and legal department referrals (Subject to T&Cs); Annual Events;

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.

We kindly remind all recruitment agencies to respect our policy which prohibits the acceptance of speculative CVs, and not submit candidates for a role that we advertise, unless explicitly instructed to do so. Any candidates that are submitted on a speculative basis will not be considered an introduction. Our dedication to this process is part of our commitment to equal opportunities for all applicants.