Job Description

The Pennine Network is looking for an Administrative Assistant to join our Memory assessment Service on a full-time, permanent basis.
You will have excellent customer service and administrative skills to support the smooth and efficient functioning of the service.
We are inviting applications from individuals with excellent organisation skills and the ability to work on your own or as a member of the wider admin team.
Main duties of the job
The successful candidate will be able to communicate with staff, servicer users, visitors and carers in a professional manner.
The successful candidate must be computer literate, able to use Microsoft office packages and possess a good telephone manner.
About us
The post holder will be organised, professional, committed and will assist in providing a high standard, quality clinical administrative service.
The post holder will have knowledge of relevant customer service procedures applicable to this role. The post holder will need to be a team player with strong communication skills.
Details
Date posted
07 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
351-PEN1014-CL
Job locations
Gannow Lane Resource Centre
Burnley
BB12 6QH
Job description
Job responsibilities
For further information on this role, please see the attached and Person Specification. Job description
Job responsibilities
For further information on this role, please see the attached and Person Specification.
Person Specification
Education
Essential

• Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge
Essential

• Working with databases
• Working with Microsoft Office applications

Experience
Essential

• Working in an office environment
• Working with members of the public

Skills & Abilities
Essential

• Good grammar and numeracy skills

Person Specification
Education
Essential

• Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge
Essential

• Working with databases
• Working with Microsoft Office applications

Experience
Essential

• Working in an office environment
• Working with members of the public

Skills & Abilities
Essential

• Good grammar and numeracy skills

Skills Required