Job Description

- Administrative Assistant

Job Title:

Administrative Assistant

Location:

Castle Donington (Office-based)

Hours:

Part-time, 16-20 hours per week (flexible working pattern to be agreed)

Salary:

National Minimum Wage to 14.00 per hour (depending on experience)

Reports to:

Office Manager / Director

About Us

We are a growing travel and experiences company, dedicated to creating unforgettable trips and experiences for our customers. From unique holidays to tailor-made experiences, we pride ourselves on delivering exceptional service. We are now looking for a proactive and organised

Administrative Assistant

to support our small team in Castle Donington.

Role Purpose

The Administrative Assistant will provide day-to-day office and administrative support to ensure the smooth running of operations. This role is ideal for someone who enjoys working in a fast-paced, customer-focused environment and is confident using digital tools.

Key Responsibilities

Handle incoming calls, emails, and customer enquiries in a professional manner. Assist with booking management, travel documentation, and itinerary preparation. Maintain and update company records, databases, and filing systems. Provide support with basic finance administration. Liaise with suppliers and partners regarding bookings and arrangements. Support the team with general office duties, including scheduling meetings and preparing reports. Contribute to social media and marketing tasks when required (e.g., updating posts, proofreading content).

Skills & Experience

Essential:

Strong organisational and time-management skills. Good written and verbal communication skills. Competent IT skills (Microsoft Office/Google Workspace, email, spreadsheets, CRM). Attention to detail and accuracy in administrative tasks. Ability to work independently and as part of a small team. Confident on the telephone.

Desirable:

Previous experience in an administrative role. Interest in or knowledge of travel, tourism, or events. Experience with booking systems or customer databases. Social media experience.

What We Offer

Competitive hourly pay (NMW - 14/hour depending on experience). Flexible part-time working hours (16-20 per week). Friendly, supportive working environment. Opportunity to be part of an exciting and growing company in the travel and experiences sector.

Application process:

To apply, please send your CV and a short covering letter

Job Type: Part-time

Pay: From 12.80 per hour

Expected hours: No less than 16 per week

Benefits:

Flexitime On-site parking
Work Location: In person