Job Description

ECOM

is a world-leading soft commodity services group specialising in coffee, cocoa, and cotton with operations in over 40 countries and 6000 employees. With 175 years of market experience, ECOM is committed to sustainable and socially responsible leadership within the soft commodities industry. ECOM's global operations rely on extensive knowledge and experience in supply chain traceability, risk management and client focused distribution to create a valuable and sustainable supply chain, starting from the local farmers and their communities through the world's leading product manufacturers.

Keynote Coffee

is based in Cheltenham and is part of the ECOM Group. The Company connects roasters to specialty, certified and high commercial coffees from producing Global communities, acting as sourcing agents and service providers.

The Role:

This role of Administrative Assistant is to work within this unique Business team to provide administrative support. The role will involve processing orders using our Navision IT system and to provide support with the order processing for the team in terms of invoicing and answering client queries.

Responsibilities:

The role will provide proactive support to the team and will include but not be restricted to the following:

- Processing of all orders onto Navision and recording of delivery orders

- Processing of all overhead invoices from receipt to sign off and approval for payment

- Record all payments using Navision System and code correctly

- Resolving invoice queries with suppliers etc.

- Answer any customer queries and resolve any issues

- Assist with ad hoc tasks as required by local team

Skills

- 1+ year of administrative experience

- Excellent communication and interpersonal skills

- Fast learner and experience using different systems

- Detail conscious and must be a self-starter

- Knowledge of a similar background would be an advantage (business, logistics, commodities) but not essential

- Knowledge or experience of using Navision would be an advantage

Job Types: Full-time, Part-time, Permanent

Schedule:

Monday to Friday
Work Location: In person