Job Description

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB).
Are you a dedicated, compassionate Admin Assistant? Do you want the chance to help shape a new and genuinely innovative service for care in Kent and Medway?
You will be providing direct admin support to members of the clinical team.
We are an adaptive, cross-functional service. Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate. Teamwork is an essential part of this role, good time-keeping and the ability to keep to deadlines and adapt your way of working are vital.
As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes.We need someone who can think on their feet and adapt to day-to-day circumstances as they arise.
If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones.
Main duties of the job
This role provides direct secretarial and administrative support to our in-patient care, PIC Liaison Service, Main Reception, Management, Consultant Psychiatrist, Lead clinicians and the wider team.
The successful candidate will work closely with the teams:

• Providing up-to-date information to the teams and producing simple reports
• Maintaining patient records
• Providing Reception support
• Creation and maintenance of spreadsheets and internal forms within designated timescales
• Maintaining and updating displays
• Scheduling clinical meetings
• Diary and meeting management
• Generic team mailbox monitoring and maintenance and any other administrative duties requested

About us
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategyOur mission is what we set out to do every dayWe deliver brilliant care through brilliant people
Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Check out our recruitment videos
Details
Date posted
25 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
25,768 a year per annum pro rata (inclusive of high-cost area supplement)
Contract
Permanent
Working pattern
Part-time
Reference number
380-AC0748
Job locations
Little Brook Hospital, Dartford
Greenacres, Bow Arrow Lane
Dartford
DA2 6PB
Job description
Job responsibilities
What is High Cost Area Allowance?
The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.
As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.
5% of basic salary, subject to a minimum payment of 1,303 per year and a maximum payment of 2,198 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2025 figures)
Please see the attached job description for full details of the main duties and responsibilities of the role.
Job description
Job responsibilities
What is High Cost Area Allowance?
The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.
As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.
5% of basic salary, subject to a minimum payment of 1,303 per year and a maximum payment of 2,198 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2025 figures)
Please see the attached job description for full details of the main duties and responsibilities of the role.
Person Specification
Qualifications
Essential

• GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT

Desirable

• Business Admin NVQ or Equivalent

Experience
Essential

• MS Word and Excel
• MS Teams or equivalent Video Conferencing Software
• Keeping o Deadlines
• Diary Management
• File/ Record Keeping Digital and Physical
• Office/ Reception Experience
• Customer Service

Desirable

• Experience of working with people with severe mental health
• Use of CRM Systems or databases
• Complaints and handling difficult situations

Person Specification
Qualifications
Essential

• GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT

Desirable

• Business Admin NVQ or Equivalent

Experience
Essential

• MS Word and Excel
• MS Teams or equivalent Video Conferencing Software
• Keeping o Deadlines
• Diary Management
• File/ Record Keeping Digital and Physical
• Office/ Reception Experience
• Customer Service

Desirable

• Experience of working with people with severe mental health
• Use of CRM Systems or databases
• Complaints and handling difficult situations

Skills Required