Job Description

Part-time Administrative Assistant - Full

ABOUT US:

Dr Martin - Private GPs Clinic is a high-end Private GP Practice, based at 14 Harley Street and spread over two floors.

We are a really friendly team, and we pride ourselves on providing the highest quality care for all our patients. All of our staff go above and beyond to make sure they are well looked after.

We are looking for someone who shares our ethos to join our team as a part-time administrative assistant for 3 days a week, initially to support our established and dedicated full time PA, but growing into a role with their own similar responsibilities.

Please note the below list is not exhaustive and you may be expected to undertake additional duties as and when required to ensure the efficient operation of the clinic.

Duties and Responsibilities:

Deal with telephone and email enquiries in a professional manner and ensure all information given is up to date and accurate Liaising with patients to book/amend appointments and answer patient queries Liaising with external clinics to arrange appointments and procedures Assisting the organisation of the doctors' diaries to ensure the smooth running of their workload and schedule Ensuring patient records are kept clear, organised and up to date Scanning and filing letters received electronically as well as tracking these back to the referring doctors for follow-up The doctors will type their own letters however you will be responsible for checking the formatting/spelling/addressing before these are sent out Provision of cross cover for other areas e.g. reception (annual leave and ad hoc absences) In certain circumstances you may be asked to act as a chaperone for clinicians and patients.

Skills and Experience:

The below skills and experience are desirable for this role and preference will be given to candidates who can demonstrate the following:

2+ years' experience as a Administrative Assistant. Experience of working in a private medical environment ideally for 2+ years. IT competency, including experience of spreadsheets and word processing and ideally Semble (formerly HeyDoc), plus experience with electronic clinic management systems and a willingness to learn Ability to create organised filing systems Exceptional customer service skills and professional phone manner

Salary

:

3 days a week and

17,500- 19,500 dependent on experience*

Schedule:

8 hour shift, 9am - 6pm with unpaid 1 hour lunch break The 3 days are flexible but preferably fixed each week For the 6 month probation period the 3 days will be in the clinic, not remote, but remote working may be a possibility after this point upon discussion

The clinic closes between Christmas and New Year - this is additional leave for which you are paid

Ability to commute/relocate: London, W1G 9PQ: reliably commute

Work Location: One location

Expected start date:

14th July 2025 or before - flexible

A little more about Dr Martin Private GPs:

In the two years we have been at 14 Harley Street, we have grown and now have:

6 General Practitioners (two male, four female) 2 Consultant Adult Psychiatrists 3 Psychologists and 1 Psychotherapist, both adult and child focused 3 extremely dedicated admin and front of house staff (1 PA and 2 Front of House)
There is a dedicated reception room, waiting room, admin office and four consulting rooms and we are spread over the ground and lower ground floors.

Clinic hours are currently 9am until 6pm Monday to Friday, and we run an evening clinic on a Wednesday until 8pm.

Job Type: Part-time

Pay: 17,500.00-19,500.00 per year

Benefits:

Additional leave Company events Company pension Free flu jabs
Schedule:

Monday to Friday
Ability to commute/relocate:

London, W1G 9PQ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Why do you think you would be well suited to this position?
Experience:

Healthcare Clinic Administrative: 2 years (required)
Work Location: In person

Reference ID: Harley Street Private GP Clinic - Part-time Administrative Assistant
Expected start date: 14/07/2025