Job Description

Are you looking for a fulfilling role where you can make a real impact? Taurus Healthcare is seeking motivated individuals to join our team and support the delivery of exceptional patient care. As an Administrative Assistant, you'll play a key role in providing vital administrative support to our Operations team, ensuring that everything runs smoothly and efficiently.

What We Offer:

Convenient central location at Nelson House, Whitecross Road Hereford. Full-time, Monday to Friday Exciting Benefits: Enjoy a range of benefits including the NHS pension and access to the Vivup benefits package - helping you thrive both personally and professionally.

What You'll Do:

Provide excellent telephone support and administrative assistance to the Operations team. Ensure all documentation is accurate, complete, and fit for purpose.

What We're Looking For:

Motivated individuals who are eager to be part of a dynamic team making a difference to patient care. A passion for providing excellent administrative support in a busy environment.
You'll report directly to our Operations Managers, working in a team that values precision and reliability.

Main duties of the job

Support the Team:

Learn about all of Taurus services so you can step in to help cover for colleagues during busy times, such as annual leave or unexpected absences.

Scheduling & Rotas:

Help manage and fill the staff schedules to ensure we always have the right people in the right place at the right time.

Data Entry:

Make sure important information is accurately added to our systems, helping us keep everything up to date and organised.

Diary Management:

Managing appointment books.

Stock & Supplies:

Assist with ordering supplies needed for our services, so everything is available when its needed.

Action Log:

Keep an eye on the action log, checking off tasks and making sure they're completed on time.

Support Audits:

Help the team stay on top of internal and external audits, making sure we meet required standards.

Data Collection:

Assist in collecting and organizing information to measure our performance and ensure were hitting our goals.

Service Complaints & Incidents:

Help record any complaints or incidents, and make sure they are reported accurately for monthly updates.

Using Systems:

Get familiar with our software and tools to help manage schedules, medical records, and other key processes.
In particular knowledge of this software would be advantageous: Emis Web, Microsoft Office, E-Rs and Adastra.

Taurus Healthcare offer many employee benefits, such as:

Access to a generous NHS pension scheme with 20.68% employer contribution.

33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff). Access to an extensive Employee Benefits Programme (Vivup) offering:
o 24/7 access to counselling services.

o Salary sacrifice scheme for cars and bikes.

o Access to a wide range of discounts from national retailers.

Access to the Blue Light extensive discount scheme.

About us :

Join Taurus Healthcare - Making a Difference in Patient Care

Taurus Healthcare, founded in 2012, is the trusted provider arm of the GP Federation, supporting over

185,000 patients

across Herefordshire. Owned and run by the dedicated partners of the Herefordshire Primary Care community, we focus on delivering

outstanding, patient-centered care

that brings health services closer to home.

At Taurus, we are committed to providing high-quality, cost-effective healthcare while ensuring that patients who require hospital services are seen quickly and efficiently. Our ethos is built on delivering

exceptional care

both in the community and in service locations.

Why Join Us? A Fast-Paced, Impactful Environment:

Be part of a dynamic team that's always striving to deliver the

best possible care

.

Supportive, Friendly Team:

Join a close-knit group of passionate professionals who work together to make a real difference in patient lives.
If you're ready to be part of a healthcare provider that truly values its staff and makes a lasting impact on the community,

Taurus Healthcare is the place for you.

Apply now and be a part of something meaningful!

Job Type: Full-time

Pay: 24,506.79 per year

Education:

GCSE or equivalent (required)
Experience:

Administrative experience: 2 years (preferred)
Work Location: In person

Application deadline: 08/10/2025