Job Description

Administrative Assistant - Medical & Marketing Support (Dr Helen Medical)

Part-time position | Friendly specialist team

Location:

Ringwood

Salary:

Competitive, dependent on experience (guidance on rate available on request - starting rate 15/hour)

This role sits within Dr Helen Medical, a growing medical clinic providing high-quality care and an excellent patient experience. We are looking for an organised and proactive administrative professional to support the smooth running of the clinic and assist with marketing activities, including social media content and campaign support.

About the role

As a key member of our admin and operations team, you will ensure the clinic runs efficiently and patients receive a positive experience from first contact to follow-up. You will also work closely with the marketing department to contribute to social media posts, patient education content, and wider marketing campaigns.

Key responsibilities:

Provide front-of-house support including greeting patients, managing bookings, and responding to enquiries Oversee patient administration such as record management, appointment scheduling, and correspondence Assist with billing, invoicing, and general office tasks to support daily clinic operations Collaborate with the marketing team to create and schedule social media content Support the development and implementation of marketing and educational campaigns Maintain a welcoming, organised clinic environment and uphold excellent customer service standards

Working hours:

2 weekends per month, 8am-5pm

Monday 8am-5pm

Tuesday 8am-5pm

Additional hours may be offered if required.

We would also consider splitting this role into two if weekend work only is required.

About you:

Previous experience in medical administration or a healthcare setting preferred Strong communication skills and confidence interacting with patients and clinicians Must have excellent IT skills with the ability to learn new systems quickly Interest or experience in marketing or social media content creation Organised, reliable, and able to work independently as well as within a small team Compassionate, professional, and committed to delivering an excellent patient experience

What we offer:

Supportive and friendly team environment Ongoing training and development opportunities Competitive salary and stable working pattern The chance to contribute to both clinical operations and creative marketing projects
If you're an enthusiastic and organised individual looking for a varied role combining medical administration and marketing support, we'd love to hear from you.

To apply, please send your CV and a brief cover letter.
Application deadline is 9th January; however, we may close the vacancy early if a suitable candidate is identified.

Any questions, please email support@drhelenallergy.co.uk

Job Type: Part-time

Expected hours: 9 - 36 per week

Work Location: In person