Job Description

Job information

Post No. POSN004480 - Administrative Assistant



An exciting opportunity has arisen within Gwent Crematorium and applications are invited for the post of Administrative Assistant Grade 4, Salary. If you think you would be a good fit for our team, we would love to hear from you and applications are invited.



Gwent crematorium is one of the UK's busiest crematoria. It is seeking to appoint a highly motivated and professional Administrative Assistant, to assist in delivering nearly 2000 funeral services per year, including many for babies.



We are looking for a person with the drive and commitment to deliver flawless service to people at a very sensitive and emotionally charged point in their lives. The successful candidate will:



Have proven high-level customer care skills Be empathetic with newly bereaved families, who may be very distressed

have a proven background in handling financial transactions in a high turnover environment.

Be very detail-orientated with a passion and proven track record of accuracy in record keeping. Have exceptional communication skills, to engage with a wide variety of clients, including the newly bereaved, funeral directors, funeral officiants, the coronial service, registrars, the medical profession, etc. Be a highly proactive team player. We thrive on a can-do approach to service delivery. Be prepared to provide cover for the chapel attendants and cremator operators, as required. Be prepared to work weekends and public holidays, as directed.

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.



Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.



Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values Fairness for all, Making a difference, Being responsible, Working together

Ein gwerthoedd Tegwch ar gyfer pawb, Gwneud Gwahaniaeth, Bod yn gufrifol, Gweithio gydan gilydd