Job Description

Contract:

Maternity leave cover (with potential for a permanent position)

Hours:

Part-time/Full-time

About ABC Case Management Services

We are a private healthcare company specialising in providing rehabilitation and practical support for client's who have experienced significant life changing injuries. We often work alongside other professionals such as solicitors and barristers, social workers, hospital staff as well as a wide range of clinical staff in the community.

As a result, our record keeping and documentation must be of the highest standard and to that end we are looking for an administrator.

Role Summary

The Administrative Assistant will provide general administrative support to the case management team.

Key Responsibilities

General Administration

Provide comprehensive administrative and clerical support to the Case Management team, including tasks such as photocopying, scanning and data entry.

Managing the correspondence and communications of the organisation such as phone calls, post and emails

Maintenance and organisation of company records in accordance with organisational procedures and GDPR.

Scheduling of meetings and appointments

Prepare and produce correspondence, documents, spreadsheets, and reports as requested by the Case Management team, ensuring accuracy and confidentiality.

Support the Case Management team with administrative duties such as minute-taking, record-keeping as required.

Self-motivated, responsible and able to act on their own initiative and work well in a team

Able to transcribe documents through dictation.

Strong organisational skills

Demonstrate good listening, communication and interpersonal skills.

Deal professionally with clients, their families and with all allied professionals including those in litigation.

Be prepared to undertake other training that would benefit the role

Qualifications Required

GCSEs or equivalent qualifications in English and Mathematics

Proficiency in MS Office (Word, Excel,)

Good organisational and time-management skills

Strong attention to detail and accuracy

Person Specification (Essential & Desirable)

Essential:

Excellent communication skills, both written and verbal

Ability to prioritise workload

Discreet and professional attitude

Knowledge of handling sensitive data in compliance with GDPR

Desirable

:

Previous experience in a similar administrative role

Notes

:
ABC Case Management Services are an Equal opportunities employer and welcome all applicants. We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check.

To apply, please send your CV to lizzie@abccms.onmicrosoft.com

Closing Date: 5pm, Friday 31st October 2025. Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role.

Job Types: Full-time, Part-time, Temp to perm
Contract length: 11 months

Pay: From 13.00 per hour

Expected hours: No more than 35 per week

Benefits:

Company pension Free parking Life insurance On-site parking Paid volunteer time
Language:

English (required)
Work Location: In person