Job Description

Job Advert: Administrative Assistant
Location: Rhondda Cynon Taf (RCT)
Employment Type: Temporary (6 Weeks)
Start Date: 29 September 2025
End Date: 9 November 2025
Hours: 37 hours per week (Monday to Friday, 09:00 - 17:00)
Salary: PAYE: 12.50 per hour | Umbrella: 15.89 per hour (indicative rates, subject to confirmation)
Are you an organised and customer-focused individual with excellent administrative skills? Network Recruitment Wales is seeking a dedicated Administrative Assistant to join the Highways and Streetcare Services teams in Rhondda Cynon Taf for a 6-week temporary assignment, starting 29 September 2025. This role offers a chance to contribute to high-quality service delivery in a dynamic environment.
What You'll Do:

• Provide exceptional customer service through telephony, reception, and administrative support.
• Offer general advice, book requested services, and accurately record complaints.
• Handle telephone enquiries following established procedures and maintain strong relationships with internal teams and external organisations.
• Perform tasks such as faxing, filing, photocopying, typing, mail handling, and data inputting.
• Undertake reception duties, train staff on systems, and manage stationery stocks.
• Monitor generic email boxes and the Council-wide CRM database to address service requests and complaints daily.
• Handle cash transactions and bank money appropriately.
• Support Emergency Planning staff during crises (e.g., flooding, snow, pollution control).

What We're Looking For:

• Strong communication and organisational skills with a customer-focused approach.
• Experience in administrative tasks, including data inputting and record-keeping.
• Ability to work effectively with teams and external partners.
• Confidence in handling telephone enquiries and managing reception duties.
• Candidates must reside within a reasonable commuting distance to RCT.

Essential Requirements:

• Eligibility to work in the UK.
• Criminal Convictions Declaration.
• Signed Confidentiality Agreement.
• Up-to-date CV.
• 2 years of references/work history.

Why Join Us?
This is a great opportunity to support vital Highways and Streetcare services while gaining experience in a fast-paced, supportive environment. Your role will directly contribute to efficient service delivery and community support, including during emergencies.
How to Apply:
Ready to make a difference? Submit your CV and required documents to Network Recruitment Wales today! Contact us at 01443 230222 or visit for more details.Don't miss this chance to join a dedicated team - apply now!

Skills Required