Administrative Assistant

Sittingbourne, ENG, GB, United Kingdom

NHS

13497 Current Jobs Openings

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Job Description

Administrative Support:

You will be responsible for a variety of tasks including typing, scanning, printing, and managing both digital and physical documents. This also involves handling mail, deliveries, and a room booking system. Communication and Frontline Queries: Acting as a primary point of contact, you will handle telephone and email inquiries from patients, families, and external services. This requires strong communication and customer service skills to manage a wide range of queries and handle difficult conversations with empathy.

Team and Patient Coordination:

You'll be crucial in coordinating patient care by sending appointment reminders, managing requests for scans, participating in team meetings and support other staff members with ad-hoc administrative tasks. Documentation and Confidentiality: A core duty is to maintain accurate and up-to-date clinical records, strictly following Information Governance and confidentiality standards to protect patient information.

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