Job Description

Administrative Assistant

Location:

Swansea

Start Date:

ASAP

Do you pride yourself on being organised, client-focused, and able to thrive in a fast-paced environment? At Redkite Solicitors, our Administrative Assistants are central to our success -- providing vital support, acting as the first point of contact, and ensuring our office runs seamlessly day to day.

We're looking for someone with a strong front-of-house presence, outstanding communication skills, and the ability to handle a wide variety of administrative tasks with confidence and professionalism. If this sounds like you, we'd be delighted to hear from you.

Redkite Solicitors has been providing expert legal advice since 1898. We support individuals, families, and businesses across our communities and are proud to be a trusted and forward-thinking law firm. With over 250 employees, we are committed to being an employer of choice and living our values of

Trust, Bold Thinking, Teamwork,

and

Excellence

every day.

The Role

Based in our modern Swansea office, this

full-time, permanent position

offers a 37.5-hour working week (Monday-Friday, 9am-5pm). This role requires strong front-of-house skills ensuring every visitor, client, and team member receives a professional and welcoming experience.

You'll work closely with legal and operations staff to deliver high-quality internal support and maintain our corporate image at reception.

Key Responsibilities

Client-Facing & Front of House Duties

Serve as the first point of contact for clients and visitors, delivering a warm, professional welcome in person and over the phone Coordinate meeting room bookings, set up refreshments and ensure rooms are prepared to a high standard for client meetings and consultations Maintain the reception and shared office areas, including meeting rooms, communal areas and suppliers Liaise with senior stakeholders, partners, and external guests with tact, discretion, and efficiency.

Administrative Support

Assist staff with day-to-day administrative tasks, including document handling, filing, scanning, and post Manage incoming calls and correspondence, directing queries promptly and professionally Handle routine office ordering and supply management with attention to cost-efficiency and consistency Coordinate and support with events, meetings, and client hospitality, ensuring every detail is meticulously executed.

Client Care & Compliance

Support the team in maintaining accurate and up-to-date records and correspondence Liaise with external contacts (clients, suppliers, contractors) in a courteous and timely manner Ensure the office is compliant with health & safety requirements, including checklists and coordination with external contractors

What We're Looking For

Strong interpersonal and communication skills

, with the ability to build and maintain positive relationships with clients.

Client-focused mindset

, delivering a professional and welcoming experience at all times.

Excellent organisational skills

with a keen eye for detail and the ability to manage competing priorities.

Ability to remain calm

and composed under pressure.

Confidence in a front-of-house role

, acting as the face of the office and representing the firm with professionalism.

Proficiency in Microsoft Office Suite

and general comfort with IT systems.

Team-oriented attitude

, with a willingness to support others and take initiative.

Discretion and reliability

, especially when handling sensitive information.

Flexibility to travel

when required.

What's In It For You?

We're committed to building a positive, professional, and high-performing workplace. You'll join a welcoming team where your contribution matters -- and where you'll be encouraged to grow.

25 days annual leave Holiday buy and sell scheme Contributions towards gym membership Flexible working considered Career development support Redkite Rewards Scheme

To apply

,

please send your CV and covering letter to: careers@redkitelaw.co.uk

At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. We believe that diversity strengthens our team and helps us better serve our clients

Job Types: Full-time, Permanent

Pay: 24,103.00 per year

Work Location: In person