Job Description

It's fun to work at a company where people truly believe in what they are doing!
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Job Summary
The Administrative Assistant Salary position is essential for ensuring the smooth operation of the office by providing comprehensive administrative support. This role involves managing data and documents, including emails and communications from claimants, as well as supporting marketing activities and managing time recording across the team. The Administrative Assistant is responsible for maintaining an organized and efficient work environment, contributing to the overall productivity of the team.
Essential Job Responsibilities

• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Provide excellent customer service to clients and visitors, addressing inquiries and resolving issues promptly.
• Organize, file, and maintain documents, ensuring they are easily accessible and up-to-date.
• Act as a liaison between different departments and staff members to ensure smooth communication and workflow.
• Handle multiple tasks simultaneously, prioritizing and managing time effectively to meet deadlines.
• Identify and resolve administrative issues, ensuring minimal disruption to office operations.
• Maintain a professional demeanor and adhere to company policies and procedures.
• Draft, proofread, and edit documents, website content, reports, and correspondence.

Qualifications & Requirements
Education: High school diploma or equivalent. Associate's degree in Business Administration or a related field preferable.
Experience: Minimum of 2 years of experience in an administrative or clerical role.
Skills:
Clerical Skills
Customer Service
Deadline Management
Detail-Oriented
Document Management
Good understanding of UK GDPR
Interpersonal Communication
Microsoft Office
Multitasking
Office Equipment
Problem Solving
Professional Etiquette
Written Communication
Certifications: Certification in Office Administration or a related field preferable.
Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Skills Required